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Business Profile

Carpet and Rug Cleaners

Big Ben Cleaning Inc.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 193 Customer Reviews

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Review Details

  • Review fromTeresa B

    Date: 12/12/2022

    5 stars

    Teresa B

    Date: 12/12/2022

    I used ******* for my furnace and duct cleaning for the first time after reading their reviews (which were recent and excellent). Their reviews were spot onthey showed up early even, helped me move some furniture for access, did a thorough job very efficiently and cleaned up afterwards. Provided pictures of their work which definitely justified getting the work done. I will use them in the future and recommend to anyone.

    Big Ben Cleaning Inc.

    Date: 14/12/2022

    Thanks very much Teresa for taking the time to research our company and trust us with your Furnace & Duct cleaning! We appreciate your business, for having us in your home and for telling others about us! We look forward to being of service in the future.
  • Review fromJuliana F

    Date: 22/11/2022

    5 stars

    Juliana F

    Date: 22/11/2022

    Big Ben professionals arrived on time, was a nasty cold and snow day and they were on time! All the vents were cleaned very good, no messy at home, they took care of the places they were walking and working. Jason was very polite, explained all the job to me and got everything done very good. Also, he sent me the pictures of the places they cleaned. Very good job! Thank you Big Ben, I will always use your services and tell my friends about you :)

    Big Ben Cleaning Inc.

    Date: 23/11/2022

    Thanks so much for the kind words Juliana - we appreciate your business! Thanks for telling others about us and for having us in your home! We look forward to being of service in the future.
  • Review fromGerald G

    Date: 18/11/2022

    5 stars

    Gerald G

    Date: 18/11/2022

    Big Ben Cleaning recently completed the cleaning of my two furnaces and ducts. They were on time, kept me up to date on progress, and answered all of my questions. The job was done well by two customer focused team members!Well done, thank you!

    Big Ben Cleaning Inc.

    Date: 23/11/2022

    Thanks for the review Gerald! It is always a pleasure to be of service and we are grateful that you choose Big Ben for your cleaning!
  • Review fromCelia S

    Date: 15/11/2022

    5 stars

    Celia S

    Date: 15/11/2022

    Big Ben Cleaning recently did a move out carpet clean for me. The results were fantastic! The technicians were knowledgeable and courteous, price was very reasonable. Great company to deal with!

    Big Ben Cleaning Inc.

    Date: 16/11/2022

    Thank you Celia for taking the time to write a review and tell others about us! We appreciate your business!
  • Review fromJim H

    Date: 15/11/2022

    5 stars

    Jim H

    Date: 15/11/2022

    Did our furnaces and duct work. A little late but on the booked day. Updated the arrival time so we knew when to expect them. We did major renovations in the summer so there was lots of dust to clean up. 2 man crew was much prefered over the previous time when one man worked alone.

    Big Ben Cleaning Inc.

    Date: 16/11/2022

    Thanks Jim for the review and for having us in your home! We look forward to being of service in the future!
  • Review fromDennis O

    Date: 11/11/2022

    5 stars

    Dennis O

    Date: 11/11/2022

    Big Ben furnace and duct cleaning did a great job!

    Big Ben Cleaning Inc.

    Date: 16/11/2022

    Thanks Dennis for choosing Big Ben - we appreciate your business!
  • Review fromCliff N

    Date: 10/11/2022

    5 stars

    Cliff N

    Date: 10/11/2022

    **** and ***** were polite, efficient . When we did encounter a vibration in furnace cool down, they quickly returned and rectified the problem. Thank you

    Big Ben Cleaning Inc.

    Date: 16/11/2022

    It was our pleasure to be of service Cliff - thanks for having us in your home and for telling others about us!
  • Review fromRay E

    Date: 08/11/2022

    5 stars

    Ray E

    Date: 08/11/2022

    ***** who came to steam clean our off-white carpets did an excellent job. He even placed little pads under pieces of furniture to better clean the carpet underneath, and wiped down wooden stairs with a cloth when he finished. Very professional service. We recommend this company and service highly and will book again. Booking staff also very efficient and friendly.

    Big Ben Cleaning Inc.

    Date: 16/11/2022

    Thank you *** for the review and for trusting *******/******** Cleaning! It was a pleasure to be of service!
  • Review fromRon B

    Date: 04/11/2022

    5 stars

    Ron B

    Date: 04/11/2022

    The guys did an excellent job, very friendly and efficient, will definitely book them again.

    Big Ben Cleaning Inc.

    Date: 08/11/2022

    Thanks Ron for choosing Big Ben - we look forward to being of service in the future!
  • Review fromHarvey W

    Date: 03/11/2022

    5 stars

    Harvey W

    Date: 03/11/2022

    Good job. Honest - they said I didn't need the humidifier serviced because it didn't need. Arrived as scheduled and were in and out in a few hours.

    Big Ben Cleaning Inc.

    Date: 08/11/2022

    Thank you Harvey for taking the time to write a review of your recent experience with Big Ben and share it with others! We appreciate your business and for having us in your home!

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