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Business Profile

Carpet and Rug Cleaners

Big Ben Cleaning Inc.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 193 Customer Reviews

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Review Details

  • Review fromRon B

    Date: 19/09/2022

    5 stars

    Ron B

    Date: 19/09/2022

    excellent, friendly, respectful service, showed up on time, explained the process and followed thru on what they said would be done.

    Big Ben Cleaning Inc.

    Date: 03/10/2022

    Thank you *** for the review and for having us in your home!
  • Review fromWendie P

    Date: 15/09/2022

    5 stars

    Wendie P

    Date: 15/09/2022

    Excellent service from two pleasant and courteous technicians. They arrived on time, went quickly about their business of doing a good job of cleaning our top floor and stairs. I will definitely use them again.

    Big Ben Cleaning Inc.

    Date: 06/10/2022

    Thank you Wendie for the review - we appreciate your business and for having us in your home. We look forward to being of service in the future!
  • Review fromBrian D.

    Date: 15/09/2022

    5 stars

    Brian D.

    Date: 15/09/2022

    We have used Big Ben Carpet Cleaning Inc for more than 20 years. In our opinion, they were the best and continue to be the absolute BEST!
    We can’t thank you enough for the expert friendly and professional care and outstanding outcomes - right from the first phone call to your Receptionist, to the arrival of the crew, review of what needed to be done, doing the job, including cleaning up after! Excellent all the way around!
    We will continue to hire this wonderful group whenever we need them.
    They have done excellent furnace cleaning for us also.
    We highly recommend BIG BEN CARPET CLEANING to everyone that wants very friendly, professional care and outstanding outcomes!

    Big Ben Cleaning Inc.

    Date: 03/10/2022

    Thanks so much **** and *****! It is always a pleasure to be of service and look forward to seeing you in the future! Thanks for recommending us to others!
  • Review fromTodd M

    Date: 12/09/2022

    5 stars

    Todd M

    Date: 12/09/2022

    Excellent service. Technician arrived on time and was courteous, knowledgeable, and cleaned up after the work was completed. The entire experience was a success. I highly recommend Big Ben Cleaning.

    Big Ben Cleaning Inc.

    Date: 13/09/2022

    Thanks Todd for your business and for recommending us to others!
  • Review fromDeborah W

    Date: 08/09/2022

    5 stars

    Deborah W

    Date: 08/09/2022

    Very good service. I have recommended them to others and would use them again.

    Big Ben Cleaning Inc.

    Date: 09/09/2022

    Thanks Deborah for the review and for referring us to others - we appreciate your business!
  • Review fromBill’s P

    Date: 08/09/2022

    5 stars

    Bill’s P

    Date: 08/09/2022

    They were very responsive and helped us out in an emergency. They were very kind and pleasant to deal with.

    Big Ben Cleaning Inc.

    Date: 09/09/2022

    Thanks for the review - happy to help out whenever we can!!
  • Review fromAlbertina P

    Date: 06/09/2022

    5 stars

    Albertina P

    Date: 06/09/2022

    My area rug was well cleaned, it smells good. The technician was in time to accept the carpet and bring it at their site I saved the pick up and delivery cost. I will go there again.

    Big Ben Cleaning Inc.

    Date: 09/09/2022

    Thanks Albertina for the review and for having us in your home! We look forward to being of service in the future!
  • Review fromJudy H

    Date: 06/09/2022

    5 stars

    Judy H

    Date: 06/09/2022

    I had Big Ben come and clean my furnace and dryer outlet. I really appreciated the 2 young men that came. They were courteous and friendly. They took pictures of the vents and showed me the build-up in them. They answered all my questions and as I have 2 dogs, gave me advice as to how I can help to keep the vents cleaner. I would recommend Big Ben to anyone.

    Big Ben Cleaning Inc.

    Date: 09/09/2022

    Thank you **** for the kind words! we appreciate your business and for telling others about us!
  • Review fromDan B

    Date: 02/09/2022

    4 stars

    Dan B

    Date: 02/09/2022

    Big Ben gave us an early date to clean out our dryer vents. However, they had an equipment breakdown that caused a delay of a couple more days. This was understandable and they kept us well informed. The day of the work their technician was friendly, eager to please and clearly explained the whole process. They worked with us to get several of our neighbours’ vents done as well. Good job at a fair price.

    Big Ben Cleaning Inc.

    Date: 09/09/2022

    Thanks Dan, we appreciate your review and for telling others about us!
  • Review fromLinda P

    Date: 31/08/2022

    5 stars

    Linda P

    Date: 31/08/2022

    Friendly and professional. Great company. Quality work. Reasonable price. Quick, efficient, and helpful.

    Big Ben Cleaning Inc.

    Date: 09/09/2022

    Thank so much for the review ***** and for having us in your home!

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