Reviews
Customer Review Ratings
Average of 192 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSue B
Date: 06/08/2022
5 starsSue B
Date: 06/08/2022
Excellent service and honesty as to what they can and can't do. Very careful when entering the home ensuring blankets are placed for equipment to sit on.
Big Ben Cleaning Inc.
Date: 08/08/2022
Thanks Sue for your review and for having us in your home! It was a pleasure to be of service!Review fromAdriana K
Date: 02/08/2022
5 starsAdriana K
Date: 02/08/2022
VERY attentive. Certainly got all angles of our duct system.Big Ben Cleaning Inc.
Date: 04/08/2022
Thank you Adrianna for the great review! We appreciate your business!Review fromKathleen V
Date: 29/07/2022
5 starsKathleen V
Date: 29/07/2022
Big Ben Cleaning services provides a quick, efficient, friendly service.Big Ben Cleaning Inc.
Date: 04/08/2022
Thanks Kathleen for the review and for having us in your home!Review fromVivian T
Date: 29/07/2022
5 starsVivian T
Date: 29/07/2022
Excellent service. Rugs look amazing. Very professional. Would strongly recommend this businesses.Big Ben Cleaning Inc.
Date: 04/08/2022
Thank you Vivian for recommending us to others - we appreciate your business!Review fromNicole L
Date: 29/07/2022
5 starsNicole L
Date: 29/07/2022
Accurate cost estimates, punctual and friendly associates, full transparency about cost breakdownBig Ben Cleaning Inc.
Date: 04/08/2022
Thank you Nicole for the review and for telling others about us. It was a pleasure to be of service!Review fromJanet M
Date: 29/07/2022
5 starsJanet M
Date: 29/07/2022
Came on short notice, arrived on time. Did a great job - carpets look great.Big Ben Cleaning Inc.
Date: 04/08/2022
Thanks Janet for the review and for having us in your home!Review fromKathy S
Date: 26/07/2022
5 starsKathy S
Date: 26/07/2022
Very happy with the service. The technicians were very professional and did a great job. Would highly recommend this company for carpet and upholstery cleaning.Big Ben Cleaning Inc.
Date: 04/08/2022
Thank you Kathy for recommending us to others - we appreciate your business!Review fromJim A
Date: 26/07/2022
5 starsJim A
Date: 26/07/2022
Hey always been happy with the work, they show up where and when arranged, move furniture and do a great jobBig Ben Cleaning Inc.
Date: 04/08/2022
Thanks Jim for having us in your home and for taking the time to let others know your experience!Review fromMati A
Date: 25/07/2022
5 starsMati A
Date: 25/07/2022
Jason was awesome! He was professional and efficient. I will use your services again If everyone is like him. ThanksBig Ben Cleaning Inc.
Date: 26/07/2022
Thank-you for the review Matilda. We appreciate you commenting about the professionalism that you experienced - we pride ourselves on going above and beyond! (I will pass on the message to Jason)Review fromElouise S
Date: 23/07/2022
5 starsElouise S
Date: 23/07/2022
They did a great job very thorough They were very professional and friendlyBig Ben Cleaning Inc.
Date: 26/07/2022
Thank-you Elouise for the kind words - we look forward to helping out in the future!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.