Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carpet and Rug Cleaners

Big Ben Cleaning Inc.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 193 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDon R

    Date: 01/05/2024

    5 stars

    Don R

    Date: 01/05/2024

    Great job cleaning. Cleaners were courteous and efficient. Highly rrcommended.

    Big Ben Cleaning Inc.

    Date: 03/05/2024

    Thanks for having us on your home *** and for recommending us to others!!
  • Review fromKaren S

    Date: 01/05/2024

    5 stars

    Karen S

    Date: 01/05/2024

    The gentlemen were polite and professional. Our carpets never looked better! Thank you for your excellent customer service. I would recommend you to friends and family.

    Big Ben Cleaning Inc.

    Date: 03/05/2024

    Thanks so much ***** for the kind words and for recommending us to family and friends!
  • Review fromShelley W

    Date: 29/04/2024

    5 stars

    Shelley W

    Date: 29/04/2024

    **** and ****** were extremely professional and knowable. They removed all the stains I had on my rugs. Very efficient at what they do. Would definitely recommend them for your rug cleaning and other services they provide!

    Big Ben Cleaning Inc.

    Date: 01/05/2024

    Thanks so much ******* for choosing Big Ben Cleaning and for referring us to others! We appreciate your business!
  • Review fromGary A

    Date: 29/04/2024

    5 stars

    Gary A

    Date: 29/04/2024

    Great job guys. Thank you for the good service on our ducting.

    Big Ben Cleaning Inc.

    Date: 01/05/2024

    It was our pleasure **** - Thanks fro choosing Big *****
  • Review fromWinnie A

    Date: 29/04/2024

    5 stars

    Winnie A

    Date: 29/04/2024

    We liked that they are very professional, thorough and efficient. ??

    Big Ben Cleaning Inc.

    Date: 01/05/2024

    Thank you ******, it was our absolute pleasure to be of service!
  • Review fromRachel M

    Date: 07/11/2023

    5 stars

    Rachel M

    Date: 07/11/2023

    Always a great and thorough job. The stain remover works really well.

    Big Ben Cleaning Inc.

    Date: 13/11/2023

    Thank you ****** for the review and for trusting our services! We look forward to helping in the future.
  • Review fromAlicia J

    Date: 11/09/2023

    5 stars

    Alicia J

    Date: 11/09/2023

    Great customer service! Very communicative. Does the job well! I would recommend this company to friends and family.

    Big Ben Cleaning Inc.

    Date: 13/11/2023

    Thank you ****** for your business and for recommending us to others!
  • Review fromLori H

    Date: 10/09/2023

    5 stars

    Lori H

    Date: 10/09/2023

    *********** Crew was personable, and efficient. They cleaned my furnace, ducts and carpet.

    Big Ben Cleaning Inc.

    Date: 11/09/2023

    Thank you **** for the review and rating - we sure appreciate your business and look forward to helping out in the future!
  • Review fromLeah E

    Date: 29/08/2023

    5 stars

    Leah E

    Date: 29/08/2023

    Their client ahead of my scheduled appt cancelled so they came early. They are very efficient and understanding. Very friendly people.

    Big Ben Cleaning Inc.

    Date: 30/08/2023

    Thanks so much **** for taking the time to write a review and for having us in your home! We appreciate your business.
  • Review fromRebecca M

    Date: 29/08/2023

    5 stars

    Rebecca M

    Date: 29/08/2023

    I have been a repeat client of Big Ben Cleaning and have used them at least 6 times. From carpet cleaning to duct cleaning to furnace cleaning, I have done almost all of it. The staff that show up are always helpful, friendly and on time. I wouldnt trust anyone else in my house to help manage the dust and deep down dirt that I need to deal with having 5 shedding animals in my house.

    Big Ben Cleaning Inc.

    Date: 30/08/2023

    Thank you ******* for the terrific review - we greatly appreciate the kind words and for being willing to share your numerous experiences that you have had with our company! Always great to do business with another terrific local company. We look forward to being of service in the future!??

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.