We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Insurance Agent

Unifund Claims Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agent.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Anushree P

    Date: 06/10/2023

    I made a claim on 2nd sep 2023 for my stolen car which was hardly 1.5 years new purchase. First I was not given information about the rental has to be booked by them , they just told me that you have **** towards your rental , after that they told me that once your adjuster is assigned, she will get in touch with you . After 2 days when I dont get a call , I called back to check what is happening. They gave me the information of my adjuster, as clearly she didnt call , I tried calling her . It always went on voice mail . After 7 days of calling the call centre back and forth and asking for the problem to be escalated they told me the adjuster working on your case is no longer with the company, it almost looks like a **** to me . Dealing with the stress of losing the new car , they didnt make my life any easier but difficult. After 2 proper weeks the manager replied with a new adjuster information, she got in touch with me and told me they are working on it . 4 weeks passed . I am still here waiting for their email replies for days of if the cheque was shipped. The claim was opened in 2nd sep and its 6th Oct today, I am still without a car as I dont have the payment. They told me once the settlement is offered ( 3rd Oct ) , 4 days after you give your rental back as you would have the check in a day . Its been two days and I still dont have the information but my rental is not extended and neither I have the money . The insurance didnt pay for my tires and rim and keyfob , when I asked for an explanation she said just read the auto policy online. I had a terrible experience with them . Apart from that they didnt even stop my monthly premiums as the claim is still on and on . Its devastating to have chosen them . Never again .

Unifund Claims Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.