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Business Profile

Lawyers

Paramount Law LLP

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/12/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Met with ***** *** of law firm Paramount on Jan.9 2024 and signed contract for pro-bona work to investigate and seek compensation for mother abused in senior care facility. Paid $4000.0 to cover potential filing fees. Have never heard from her since, no accounting of fees, secondary lawyer, ***** ** wrote 2 letters and one filing, and has left. Emails, calls and messages left at firm go un-answered and no email or word from ***** ***. Called again today and told she is out of country.

    Customer Answer

    Date: 22/01/2025

    I have heard nothing back from this law firm, nor have I heard anything from BBB regarding this or what action you are taking to return the money they hold, or to even get accounting statements. I also do not see that you have done anything to reduce the rating of this business or to warn other consumers of their actions. Am I correct to assume your protect the business because they pay you rather than the consumer? It seems a long time not to have a warning to consumers about this firm. What action have and are you taking to rectify this?

    Marjan

    Business Response

    Date: 20/03/2025

    To whom this may concern:

     

    Please find enclosed a letter sent on behalf of Ms. ***

     

    Thank you,

    Customer Answer

    Date: 20/03/2025

     
    Complaint: 22644360

    I am rejecting this response because:

    I have yet to receive word from  Ms. *** or this business regarding the return of the funds, or any form of accounting to explain where the $4,000.0  is. In the note to BBB it states the funds will be returned and accounting provided to me but this has not happened. No effort has been made to contact me or resolve this situation. As well, Ms *** continues to work at the firm and was the person who was suppose to be handling and overseeing this case so it is an incorrect to state there was no one at the firm take my case. 

    Sincerely,

    ****** *********

    Customer Answer

    Date: 01/04/2025

    On March 31 I picked up a cheque from Paramount Law for most of the funds I had paid in advance. Although I am thankful for the refund, the lies and misrepresentation continue. Ms. *** claims that there is no one there to handle my case yet she was the principal lawyer who stated she would be handling this case, that she had all the knowledge and connections to ensure a resolution to my complaint. As stated earlier, I never heard from her again and she continues to represent herself as an advocate for seniors, and an experienced lawyer, yet she failed my mother and the other client I referred to her on all fronts. Additionally, it has taken over a year for me to get the accounting and refund of these fees and not without contacting the BBB and *****************************. No way should she and her firm have an A+ rating from BBB and there must be a warning to others to be wary of what she states she is competent to do in her  law practices. She prayed on the vulnerability and suffering of seniors and their family and that is very wrong.

Paramount Law LLP is NOT a BBB Accredited Business.

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