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Business Profile

Small Engine Repair

Mobile Small Engine Repair Edmonton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Engine Repair.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The gentleman came out to our place and tried fixing our lawnmower. He had no tools and used mine. He broke a couple parts on the lawnmower and said he wasn't going to replace them. I paid him a couple of time. More than 700$. He refused to leave my place until I paid him. After I talked to him about the parts he broke he said "too bad for me". According to numerous reviews on ****** he has done this to alot of people.

  • Initial Complaint

    Date:19/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contacted this business in March to have a lawn tractor repaired. He continually delayed and kept requesting more money for more parts for a total of $1522.44. He kept promised delivery and then would just say he is too busy. Maybe next week. By the end of May we gave up and just picked it up as is. It had been barely touched and was completely not functional. There were none of the new parts that were paid for either installed or provided. Requests to return the money for the parts that were not there was considered "delusional" by this business. Eventually got the tractor repaired by another company and none of the parts he quoted were even required. Tried to negotiate a settlement and allow him to keep $522.44 for his time and refund $1000 for the parts. No response to this or any further requests.

Mobile Small Engine Repair Edmonton is NOT a BBB Accredited Business.

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