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Wearing Pearl.comInformation and Alerts
Alert Details
This business has 1 alert.
Alert
The Better Business Bureau (BBB) received consumer inquiries about Wearing Pearl.com , an online retailer using an address in Abbotsford, BC. The customers alleged that they paid for an order and either did not receive the product or received something completely different. Following a BBB investigation into the company, it was found that the address provided on the company’s website (3422 Okanagan Dr., Abbotsford BC) is also listed as the business address for the following businesses:
- Theinnstyle Clothing
- Dress Stars
- Modaboxs
- Comfyfree
- Instylewaye
- Lemon Dresses
BBB reached out to the business with letters on November 9, 2020 and November 16, 2020 to confirm details about their business location, return policy and any possible affiliations with the above-listed businesses that share the same address. BBB also contacted the City of Abbotsford on September 25, 2020 to verify if there is a business licence connected to the company’s listed address.
However, the City does not have any records for this address. As of December 10, 2020, BBB has not received a response from Wearing Pearl.com. The website for the company, https://www.wearingpearl.com/ is still active.
BBB Tips
BBB recommends the following to consumers:
- Before shopping with an unknown online merchant, ask the company for its physical location (address and phone number) so you can check on its reliability with outside organizations like BBB.
- If you tried to cancel a purchase or you are unable to secure a refund within 15 days of purchasing, contact your credit card provider with specific details about the purchase and ask for a chargeback (reversal of the charges).
- If you have purchased a product or service by credit card and it has not been rendered or received, contact your credit card company to request a chargeback.
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
Additional Info
Mail sent to the business on 03/23/2020 was returned as Unclaimed.
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