Complaints
This profile includes complaints for SilverFox Auto Sales Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/10/2023
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Paid this business 12,880.00 for a vehicle. They took the money, couldn’t not supply a vehicle. Asked for my money back and I’ve only been returned 7500.00. This business owes me 5380.00. They have had my money for 20 days now and say they will pay but don’t.
Business Response
Date: 26/10/2023
Dears
Mr. ******************* already received the full refund for his payment, on October 16, 2023. This matter already resolved with Mr. ******** Please do not hesitate to contact me if you required more information.
Thank you
Assad W****
Customer Answer
Date: 27/10/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******************
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