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Business Profile

Pizza

Green Olive Pizza

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDina S.

    Date: 22/05/2024

    1 star
    On May 19th, 2024 I ordered a medium cauliflower pizza from this establishment but received a small 10" pizza instead. At the time the cauliflower pizza online was available as medium only, but as of today May 22, 2024 after my first and now modified second review, they have changed the online system to reflect availability of a small 10" pizza.When I called to complain about receiving a small pizza instead of a medium, I was told that I got what I paid for, as the price of the small cauliflower pizza was same price as medium, despite specifying on their website that cauliflower pizza medium only is available. Eventually they offered to send me another small pizza, but I did not receive it because apparently the driver left it at my door and did not ring my doorbell, so they suggested that a neighbor took it. Oddly enough, my dog that would have gone crazy hearing the slightest noise at the front door had no reaction whatsoever that night.3.5 hours after my initial order I declined a "third" pizza or credit as I was done dealing with this business. I did go in for a refund as advised by authorities, and I was quite shocked the owner insisted on still justifying why he did nothing wrong and that I was the only one ever to complain about this issue. I do not believe this is true. When one orders a medium pizza for their family and receives a small, they will 100% will complain? I found the interaction increasingly frustrating and quite frankly unbelievable. I wrote my first ****** review and the owner was clearly unhappy. He resorted to responses with ******** ***** accusations and even exposed my real name on ****** review that he obtained from my online order. Since he would not modify his response and remove my name, I had to take down my review and posted a modified second one. This business has no integrity whatsoever and their lack of customer service is apparent. ***** ********* ** ******* *** *********** **** *** ******

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