About
Overview
BBB Accreditation & Rating
About This Business
Monk Office has been approved as a BBB4Good Verified Business for their commitment to their belief that every generation should inherit a healthier earth than the one before it. To achieve that, they give back more than they take with sustainable business practices that minimize their impact on the planet. They strive to realize their core values in everything they do, from creating amazing customer experiences to making a difference in the lives of their team members and their communities. Monk Office has partnered with Synergy Enterprises, to release a biennial sustainability report that details how all of their environmental initiatives are performing, including paper, waste reduction, water use, electricity, natural gas, fuel consumption and beyond.
BBB Accredited Since: 1/12/1986
Years in Business: 38
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB serving Vancouver Island
- BBB File Opened:
- 24/11/2005
- Business Started:
- 1/12/1986
- Business Incorporated:
- 1/12/1986
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Caitlin McKenzie, CEO
- Adam Taft, Sales Director
Additional Contact Information
- Customer Contacts
- Cristian Fontana, Director of Finance
- Fax numbers
- Primary Fax: (250) 384-2553
- Additional Phone Numbers
- Other Phone: (800) 735-3433
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 059569 for this business, issued by WorkSafe BC
WorkSafe BC
4514 Chatterton Way
Victoria BC V8X 5H2
Additional Information
- Refund and Exchange Policy
We want you to be happy with your purchase! If you’re not, return it within 30 days of purchase (some exclusions apply). Product must be in unopened, original packaging and resalable condition.
Shipping and return fees are non-refundable. Where order errors are the fault of Monk Office, we will correct the error at no additional shipping cost. Refunds and exchanges require receipt/invoice and verification of name, address, postal code, and phone number with a government-issued ID (e.g., driver’s license). No returns after 30 days. Where shipped, packaging must be dated within 30 days of purchase to be eligible for refund.
All refunds will be credited back in the form of payment originally tendered. If a gift card was used, the amount refunded will go back onto a gift card. Items purchased by cheque and returned within 14 days, will be refunded on a gift card.
Defective products will be exchanged in accordance with the manufacturer’s warranty.
In order to prevent infection and for sanitary regulations, all headsets and accessories are final sale and are not returnable.
- Program Participation
- BBB Supporter
These agencies support your BBB and its vision of an ethical marketplace, where buyers and sellers trust each other. - Business Categories
- Purpose-Driven Business, Network Computers, Computer Hardware, Office Supplies, Computer Dealers, Office Furniture, Janitor Supplies, Art Supplies, Copiers, Printer Sales and Services, Coffee Break Services and Supplies, Pens and Pencils, Computer Furniture, Technical Writing, School Supplies, Stationers, School Furniture
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.