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Review fromJohn and Theresa R
Date: 04/10/2024
5 starsKudos to ****!! He is very polite and friendly. He did an excellent job and kept the site very clean. Thanks ****!!Top Notch Roofing is a great company to do business with. They are easy to communicate with, friendly and professional. We would recommend them to others and definitely would use them again!Review fromVeronica R
Date: 26/08/2024
5 starsTop Notch roofing is a wonderful company. Initially they told us that our new roof will be done in September but they were able to seal the roof few days after we sign the agreement and that help us to keep working in the house. We were so grateful that they got an opening for the last week of July and it was done in almost 2 days. So it was a blessing that they were able to do it early. They did a great the job and we are very happy with the results. These young men are hard workers, very professional, and they cleaned everything before they left. We highly recommended. TOP NOTCH HAS A GREAT TEAM. Thanks you so much!****** & ******** *****Review fromStephen M
Date: 25/07/2024
5 starsTop Notch roofing is a wonderful company that did a fantastic job on my roof replacement. They were professional and courteous. Koen.,Tony,Marcel, Christian. Arnold and Brody were very friendly and answered any questions that I had. I would highly recommend this company.Review fromDan C
Date: 19/03/2024
2 starsDan C
Date: 19/03/2024
I had Top Notch Roofing complete my Roof December 2023. I was very impressed with Zach and his communication. Because of his good communication and good reviews I decided to go with them for my roof even though they came in at a higher cost than most. I was initially told the roof would start the beginning of November and they would need two days to complete. The roof took over a month and a half to complete. When I questioned this they said it was because of the frost at my house and the challenges with doing the roof with frost. Had they started on time they would have completed the roof before the frost, and they eventually completed despite the frost, but did not communicate their timing very well at all. They also left a mess once the job was complete and although I mentioned to the foreman I did not like the mess (He agreed) they still did not clean it up or offer any reimbursement because of the disappointment. Materials were left on my patio (Screws, downspouts and cables for deicing), moss and asphalt shingle debris was thrown into my back yard and left on my patio and front porch. I hope the roof installed holds up the test of time, but would ultimately choose a different company in the future with the poor communication, higher cost and mess taken into consideration.
Top Notch Roofing Inc.
Date: 21/03/2024
Hello ***, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had with our roofing services. We understand the importance of clear communication and timely completion of projects, and we regret that we fell short of your expectations in this regard. We apologize for any inconvenience caused by the delay in starting your roof and for the lack of communication regarding the timeline. Regarding the mess left behind after the completion of the job, we acknowledge your frustration and disappointment. It's our standard practice to ensure that the work area is left clean and tidy upon completion, and we apologize for not meeting this expectation in your case. Unfortunately, due to material delays, and then bad weather this project became less than ideal, and we should have ensured much better communication through the entire process. We take your feedback seriously and will use it as an opportunity to improve our processes and ensure better communication and cleanliness on future projects. We truly appreciate your business and the opportunity to address your roofing needs. If you have any further concerns or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. Thank you again for bringing this to our attention. Best regards, Top Notch RoofingReview fromJohn V
Date: 04/03/2024
5 starsJohn V
Date: 04/03/2024
Topnotch roofer *** is a professional roofing co. ************** good pricing. ******* was clean, and completed in a timely manner. Highly recommend using Topnotch roofing for all your roofing needs.Top Notch Roofing Inc.
Date: 05/03/2024
Dear ****,Thank you for your glowing review on BBB! We're thrilled you found Top Notch Roofing professional, with great service and fair pricing. Your recommendation means the world to us. If you ever need further assistance, feel free to reach out.
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