Information and Alerts

Alert 1

BBB received a Scam Tracker report about an employment offer from Libanocan ended with some cryptocurrency transaction request. The consumers alleged that they received an unsolicited email with a job offer.They never applied for this company for employment. After a brief interview, Libanocan hired the victim as the hardware manager. The victim  found the procedures and requests suspicious and decided to report to BBB’s Scam Tracker.

BBB also reached out to the business with letters on October 26, 2021, November 19, 2021 and finally on January 12, 2022 to confirm details about their business location, competency licence and hiring process. BBB also reached out to the City of Surrey on September 28, 2021 to verify if there is a business licence connected to the company’s listed address. However, the City does not have any records for this address.

As of February 2, 2022, BBB has not received a response from Libanocan. The website for the company,https://www.libanocan.ca/ is currently not working .

BBB is recommending the following tips to jobseekers who receive unsolicited communication about a job offer from an unknown company:

• Always be wary of work-from-home or secret shopper positions, or any job with a generic title such as caregiver, administrative assistant, or customer service rep. Scammers are notorious for using positions that don't require special training or licensing to attract potential applicants.
• You may be an excellent candidate for the job, but beware of offers made without an interview. A real company will want to talk to a candidate before hiring. 
• Don't fall for an overpayment scam. No legitimate job would ever overpay an employee and ask for money to be wired elsewhere.
  

Alert 2

On September 29, 2021 BBB contacted Libanocan with a request for more information about the following claim made on the company’s website https://www.libanocan.ca/ :

• Everyday thousands of pet owners are looking for assistance. They use Top Vet to get help from one of 20,000 veterinary practices around the world.
• Over 100,000 satisfied developers worldwide use our in-house Agile project management tools. 
• Accenture, Capgemini, Cognizant, IBM, KMPG, Wipro and hundreds of leading companies world- wide use Libanocan software every day.
• 95% of our clients will hire us again.
• The Libanocan story began in 2009, with clients like you in mind.

Applicable section of the BBB Code of Advertising:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

BBB also reached out to Libanocan with letters on September 29, 2021 and October 13, 2021 to receive substantiations on their claims.

As of November 9, 2021, the BBB has not received the requested information and the website  appears unmodified.