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Business Profile

Arena

BC Place Stadium

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 8th, my sister and i attended the **** tour. We were able to find tickets for 1500 dollars total. We had a hard time getting any tickets, but I am severely disabled and was told by at least 6 people we could get disabled seating once we got there. Guess what? They were jerks and refused us even though I had my disabled pass. I was rear ended and have severe back problems due to 3 bulged disks. I brought my disabled pass, note from my doctor and his cell phone number. They basically laughed at Me and told me no. That is not okay. They even admitted there were ***** accessible but would not give them to us. I ended up falling because the 10 stairs were too much. It sucked. Shame on you! I want an apology and some money refunded. You had one job. Your employees were jerks and I deserve better! You need to fix this! Shame on you for not following the law! I don't expect a full refund but I want something for my pain and suffering

BC Place Stadium is NOT a BBB Accredited Business.

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