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Business Profile

Language Training Aids

Paragon Testing Enterprises

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Language Training Aids.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 6 complaint(s) filed against business

Alert Details

This business has 1 alert.

Pattern of Complaints

Pattern of Complaint:

As of February 6, 2025 BBB files indicate that this business has a pattern of complaints concerning the following issues:

Service Issues
Consumers complained that they were refused to take tests.
Consumers complained that they weren’t refunded after canceling the test.
Consumers complained that the computers were glitchy.
Consumers complained that tests were cancelled abruptly.

Customer Service Issues
Consumer complained that the business did not reschedule her test.
Consumers complained that the computers were glitchy.

Refund/Exchange Issues
Consumer complained that the business did provide cancellation of the test or refund.
 
We offered Paragon Testing Enteprises the opportunity to address the above identified patterns. We did not receive their response.

 

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