We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Loans

Simple Loans 500

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loans.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/04/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business gave a loan on January 12,2024. I paid more than $150 every 2 weeks. I made a payment arrangement with them and they agreed. On March 20th, I received a text message from my co worker telling me ************************* and a lady named ***** was yelling at her over the phone demanding a payment. **** and ***** kept telling my co workers they were liars and telling them I was hiding, I was not at work that day. I was at home sick with gastro. I did not receive a call on my cell phone from them. They NEVER call my cell. Instead they call my workplace non stop, calling my co workers liars, demanding payment! I did not authorize for them to call my work place. I gave my cell phone number when I completed the application. I do have trouble paying my loan and they do not except that. Instead, the ****** me at work. I have my cell phone in my pocket at all times. They could easily call me or text me. Today, April 4, I cannot make a payment and they don't accept that. I will not "borrow from family" like they asked me to do. This is **********. They threaten to call my work place. I am afraid they might speak to my co workers and tell them my business. I would like them to stop calling my work place and to only call my cell phone number that I provided

  • Initial Complaint

    Date:16/10/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been unable to repay my payday loan due to financial issues. **** has been calling me constantly. Today I recieved 20 phone calls in row. With lots of obscene text messages. Some with threats. I understand his frustration, he cant be calling me 20 times in a day and sending me threatening messages. Its above and beyond what hes ***********. I told him text message that I wont be able to make another payment for two weeks. He exploded in rage. Hes been constantly calling my place of work even after theyve told them Im not at work today.

Simple Loans 500 is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.