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Business Profile

Used Car Dealers

Clutch Canada

Reviews

Customer Review Ratings

4.5/5 stars

Average of 213 Customer Reviews

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Review Details

  • Review fromBrandon N

    Date: 11/06/2025

    5 stars
    Great platform, easy to use, easy to schedule, fast to sell. The offer is pretty fair, overall saved me a lot of headaches selling my car. Would recommend
  • Review fromRichi S

    Date: 11/06/2025

    5 stars
    Excellent value and service from the staff at Markham CF Markville mall.
  • Review fromSharlene W

    Date: 11/06/2025

    1 star
    Horrible buying experience. I bought a car, and I had 10 days to try and return it if it wasn't what I wanted. It broke down after 3 days, and they lied, saying it was fixed by a mechanic and there were no issues. Stranded an hour from home for 4 hours. I paid for *** through them. When we called, they didn’t have our car on file, so we had to pay to have it towed and find a shop and tow that was available. Clutch did not care and couldn’t bother to help us. They left us stranded. I didn’t have a car for a week. I live in rural areas with toddlers and need a vehicle. By then, the 10 days were over, and I was out of luck. They provided the bill of sale/title in only my husband’s name and the registration in both our names. They knew the whole time, as I have written confirmation that we wanted the car in both our names. We could not register it because every dealership knows the bill of sale has to match the registration. For three weeks, I have not been able to drive the car that I am paying for but cannot use. Clutch SAYS THEY CANNOT PUT THE CAR IN BOTH NAMES; it isn’t possible because the loan is only in one name. This is an outright lie, as every vehicle we have purchased has been in both names, even though only one of us signed the loan. I have only been able to drive the car for 7 days and have had to make 3 car payments. They have not reimbursed us for all the monetary losses and the sale of a car that we cannot drive and was clearly unsafe. Clutch is not legit and does not care about its customers' time, money, or safety. Selling a car knowing someone can’t legally register it is telling owners to break the law. Go to a car dealership; at least they are accountable, and you can deal with them face-to-face. Where Clutch is also virtual, they can lie and then not deal with you again, and ignore emails and calls.
  • Review fromMichelle J

    Date: 11/06/2025

    4 stars
    Experience was smooth from start to finish. I am very satisfied with my purchase. Staff were all helpful and friendly. No complaints.
  • Review fromMike T

    Date: 10/06/2025

    5 stars
    Every thing about Clutch is professional yet down to earth. This was the easiest car sale I ever made. The amount for my vehicle was more than trading to a dealership. The entire team and company should be congratulated. Wish Clutch had been around years ago.
  • Review fromGokul P

    Date: 10/06/2025

    5 stars
    Excellent service, the pickup was quick and the employees were very nice and friendly. I will give a ?? ????????
  • Review fromMelissa H

    Date: 09/06/2025

    5 stars
    Clutch was such an easy and great way to sell my car. Thank you so much for the smooth experience!
  • Review fromAli S

    Date: 09/06/2025

    5 stars
    They are fast, accurate and to the point. Their agents are very helpful and honest
  • Review fromClint G

    Date: 09/06/2025

    5 stars
    Highly recommended. Will definitely be doing business again. The transaction was smooth and easy. Payment was on time.
  • Review fromNinad D

    Date: 09/06/2025

    5 stars
    I used Clutch to sell my 5 years old car. They gave me a better price than dealerships. Whole experience was smooth and hassle-free. I recommend using clutch for buying/selling your cars.

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