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Reviews

This profile includes reviews for KARMA's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

KARMA has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • KARMA

      Halifax Shopping Centre 7001 Mumford Road Halifax, NS B3K 2B3

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    • KARMA

      21 Micmac Blvd Unit 151 Dartmouth, NS B3A 4N3

      BBB accredited business seal

    Customer Review Ratings

    3.4/5 stars

    Average of 5 Customer Reviews

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    Review Details

    • Review fromCheyeanne C

      Date: 16/11/2024

      5 stars
      Had the pleasure of meeting David today at the Mic Mac Mall location in Dartmouth, N.S.
      Not only was he extremely confident in the product and the results, he was NOT pushy and gave every option to ensure I was satisfied!
      There needs to be more David's in the world! I could've spent the entire day with his polite, sense of humor and fantastic demeanor!
      David deserves huge praise by upper management!
      Left a tip for him, wasn't much but he is what amazing customer service is!!!
    • Review fromLiwee B

      Date: 29/08/2024

      1 star

      Liwee B

      Date: 29/08/2024

      Extremely pushy sale people. Expensive products that didnt even felt high end.

      KARMA

      Date: 03/09/2024

      Hello Liwee ,
      Thank you for taking the time for this review .
      We are very sorry if you felt the skin advisors was pushy this is not what we believe and not what we try to do at KARMA .
      About the products they are expensive products from boutiques in USA and some made in Japan and USA .
      We know it’s expensive and not everyone can afford to buy them .
      We are sorry if you felt like this in KARMA we believe in customer service and help our customers to get a good and Healty skin .

      Best regards ,
      KARMA customer service.
    • Review fromDebra R

      Date: 19/06/2024

      5 stars

      Debra R

      Date: 19/06/2024

      I own a skin care clinic my self and I try Karma product and I can’t believe when I see the result after few minutes .
      I buy some products to use on my clients and they all love it !!
      Thank you to Bianca for showing me and sending me all the instructions and the info about my purchase .
      Will come back again for sure .

      KARMA

      Date: 21/06/2024

      Thank you Debra we appreciate your review .
      We looking forward to see you soon .
    • Review fromLinda B.

      Date: 05/06/2024

      1 star

      Linda B.

      Date: 05/06/2024

      Incredibly pushy sales people take advance of polite people in the mall selling Promotions that add up to almost 500 dollars and that’s without the infrared machine. What if I change my mind with brand new unopened skin care products I asked their return policy but was ignored and I feel scammed.

      KARMA

      Date: 10/06/2024

      Hello Linda ,
      Thank you so much for your review.
      We sell expensive skin care product because they give result to our customers .we have over 10,000 happy customers that come back to buy more everyday .
      About our policy you can refund unopened product within 14 days with the original receipt .
      Before write review to small business you are very welcome to call our customer service to check the policy or to check one of our stores anytime .
      We looking forward to see you soon .
      Have a great day .
      KARMA Customer service .
    • Review fromStacey B

      Date: 06/08/2023

      5 stars

      Stacey B

      Date: 06/08/2023

      This weekend my husband and I went on a road trip and we ended up in moncton. Went shopping in the mall and came apon the karma shop. Very knowledgeable sales personnel and Kevin was first to serve us. I left with much more then I planned on and I am truly hoping that the products works as well as they say it does.

      KARMA

      Date: 08/08/2023

      Thank you so much Stacey for your review ,
      We appreciate the time you took to write this .
      We are here for you for any future question you’ll have about the products .
      Enjoy your road trip .
      Best regards ,
      KARMA customer service

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