Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

TR Plumbing & Renovations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRichard Y

    Date: 18/03/2024

    5 stars

    Richard Y

    Date: 18/03/2024

    Arrived as discussed. Staff was courteous. I expanded the job from what was discussed this was no problem, staff was very willing to make sure I was completely satisfied with there work.

    TR Plumbing & Renovations

    Date: 19/03/2024

    Awesome Richard, I’m glad you were happy and thanks for the muffin!! Highlight of my day…..lol. Thx again!
  • Review fromRichard M

    Date: 14/12/2022

    1 star

    Richard M

    Date: 14/12/2022

    **** ******* was contracted to complete plumbing for a master ensuite renovation in mid 2022. He came and did the initial rough in for the freestanding tub and shower but after contacting him several times he never did come back to complete the job so another plumber had to be hired. There were several deficiencies in his rough in work as well. The shower pipes had a leak, the shower base was not properly installed and the water supply lines for the tub were not in the proper location for the tub. Overall, his work was rushed and not properly done to appropriate standards and that may have been the reason he never came back to finish the job.

    TR Plumbing & Renovations

    Date: 19/12/2022

    Hey ****, first of all, I want to apologize for any inconvenience I may have caused. To be honest, your job was one of the few that had slipped through my radar, and I completely dropped the ball. Any work I had previously done and no bearing on me coming back whatsoever. I’m not sure what happened with the leaks you had mentioned, or the improperly installed shower base as I have hundreds of these and never had an issue. Same goes for the water lines on the tub, I honestly can’t comment on what happened there. Feel free to reach out to me so we can talk about this and I can try to make things right. Again, my deepest apologies for what happened .

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.