Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Furniture Stores

Surplus Furniture & Mattress Warehouse

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Reviews

This profile includes reviews for Surplus Furniture & Mattress Warehouse's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Surplus Furniture & Mattress Warehouse has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJoan M

      Date: 26/07/2023

      1 star
      Service is horrible. Bought a house full of furniture. 2 bedrooms, living room, kitchen. Received all the furniture except the base for the bedroom set. This was 3 months ago. I continue to call. They keep putting me off say sorry not our fault. Don’t know when it will come. I requested a refund they said no because the rest of the furniture was being used meanwhile the customer sleeps on the floor * ** *** ********* ***** **** ********* ***** ** there is no service once the furniture is out the door.
    • Review fromDavid S

      Date: 02/01/2023

      3 stars
      We bought furniture from surplus furniture in August 22, noticed the couch was saging on one side, phoned store left message on Wednesday last week.
      Did not receive a call.
      Went into store today and was told to take pictures of problem.
      Did so and sent it to them today, was told at store they no longer delt with manufacturer but see what they can do.
      Fingers crossed

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.