Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cell Phone Repair

IPro Cellular Ottawa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTamer A

    Date: 20/08/2024

    1 star
    Very bad experience , asked them for a quote to replace and fix the broken screen (yet still working) on my phone , he said 220 with 90 days full replacement warranty , he replaces the screen and on the spot it was busted , he comes back( after failing to show up multiple times) and replace it , within a week it starts to show lines then stops working completely , he comes back( had to chase him to answer the phone as he doesn't show up despite giving multiple appointments) and asks to take the phone to the shop( there is no actual shop then text back that either I pay extra to replace it or they wont fix it ( no warranty ) the phone and the screen has not even a scratch but yet he claims it is a physical damage.After paying extra 80 for a new replacement as they didn't honour the warranty , the new screen started acting up and showing lines

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.