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Business Profile

Auto Repairs

Ricky Ratchets

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromCHRIS P

    Date: 18/01/2023

    1 star

    CHRIS P

    Date: 18/01/2023

    On Jan 14th I purchased a set of used Truck Rims from Rick. He told me they would fit my truck. These were purchased from Rick through facebook marketplace.
    His exact words to me where a Chevy Rim is a Chevy Rim. When my mechanic tried the rims with snow tires, they didn't fit over my brake calipers.
    I contacted Rick about returning the Rims and getting a refund, I was told "Sorry no refunds on Facebook Marketplace" . I explained thats why I bought the Rims through a business name like Ricky Ratchets.
    He told me not to contact him anymore.
    Very disappointed that a business can operate like this.
    I'm out some good money as well.
    Not happy

    Ricky Ratchets

    Date: 23/01/2023

    This customer was told exactly what year the rims were from. He never disclosed what year his vehicle was. He said in writing that he was going to do a test fit with a rim before he purchased. He did not do that. He was told it was a 6 bolt wheel. We did offer to trade for another set of rims that may work for him, but he refused. You would think someone would test fit a rim before installing all the tires if you were putting an '06 product onto what turned out to be a 2020 model - especially with a dual piston over-sized caliper. The beauty of doing transactions using text is that you have a record of the conversation and how things transpired.

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