Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window and Door Installation

Nordik Windows & Doors

Reviews

This profile includes reviews for Nordik Windows & Doors's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nordik Windows & Doors has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.7/5 stars

    Average of 165 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRebecca W

      Date: 19/03/2025

      5 stars

      Rebecca W

      Date: 19/03/2025

      I had a very positive experience with Nordik and the technicians who installed a replacement window. ****** called ahead and let me know what time he would be arriving. ****** arrived with **** and in no time the replacement was done. They were efficient, courteous and knowledgeable. Would recommend.
      ******* *

      Nordik Windows & Doors

      Date: 20/03/2025

      Thank you, *******! We’re glad to hear that ****** and **** provided efficient and professional warranty service for your replacement window. Clear communication and quality work are what we strive for, and we appreciate your recommendation!
    • Review fromJoAnne O

      Date: 19/03/2025

      5 stars

      JoAnne O

      Date: 19/03/2025

      Very happy with our new windows that were installed by ***** and his crew they installed our windows during a huge snow storm and stayed late to finish the job, and we need a follow up visit a month later and I was very happy with ****** for coming out and fixing something up for me. And he made sure to call to let me know he was on his way, and very pleasant person to deal with. So far very happy with our window choice of Nordik.

      Nordik Windows & Doors

      Date: 03/06/2025

      Thank you so much for your kind words and for choosing Nordik! We’re thrilled to hear that ***** and his crew went above and beyond to complete your installation, and that ****** provided great follow-up service with care and professionalism. We’re glad you’re happy with your new windows and the support you’ve received. We look forward to continuing to deliver peace of mind for years to come!
    • Review fromLen N

      Date: 17/03/2025

      5 stars

      Len N

      Date: 17/03/2025

      It took me several months to decide which company I was going to have replace 2 bay windows in my house. I am very happy that I decided on Nordik. The sales person, ***** ******, clearly explained the quality of the windows and took initial measurements with a follow up for more specific measurements before production as well as to confirm the price on the quote. Nordic kept in touch with me during this initial process. The installers who came were very professional. I was impressed with how organized and careful they were in removing the old windows and how meticulous they were with the installation including the trim on the new windows. We were more than impressed with the quality of these windows and that they were so expertly installed. I would absolutely recommend Nordik to anyone based on our very positive experience.
      *** *********

      Nordik Windows & Doors

      Date: 18/03/2025

      Thank you so much for sharing your experience, Len! We're thrilled to hear that from the initial consultation with ***** to the installation process, everything went smoothly and met your expectations. We’re so pleased you’re happy with your new bay windows—they’ll not only enhance the charm of your home but also greatly improve its energy efficiency. We truly appreciate your recommendation and look forward to continuing to serve you in the future!
    • Review fromDenise H

      Date: 16/03/2025

      5 stars

      Denise H

      Date: 16/03/2025

      I would highly recommend Nordik windows. The 2 gentlemen that came to the house were professional and courteous. They did a great job of installing all the windows. They were also very clean and tidy.
      I would highly recommend Nordik windows!

      Nordik Windows & Doors

      Date: 18/03/2025

      Thank you so much for your kind words! We're thrilled to hear that our team made the installation process smooth and professional for you. We take pride in our work, and it's great to know that the crew met your expectations. We hope you're getting excited for your new door to be installed soon too! If you need anything else, don't hesitate to reach out.
    • Review fromRoxanne C

      Date: 05/03/2025

      5 stars

      Roxanne C

      Date: 05/03/2025

      Not only has Nordik windows provided fantastic Windows throughout my home but almost two years later when I had a crack in the window the process was seamless to have it replaced - no hassles whatsoever.
      To make an already great situation better the gentleman that were sent out to replace the window were not only professional they were courteous they were clean and tidy and did a fantastic job.
      Would highly recommend Nordik windows!!

      Nordik Windows & Doors

      Date: 07/03/2025

      Thank you for your kind words! We're thrilled to hear that your experience with our warranty service was smooth and hassle-free. Providing top-quality products and service is our priority, and we're glad our team delivered. We truly appreciate your recommendation!
    • Review fromPaulo N

      Date: 04/03/2025

      5 stars

      Paulo N

      Date: 04/03/2025

      ****** did an excellent job describing what the job would be to replace our front door.
      He was very informative and well prepared with samples and sketches of the materials used, and very accommodating on the timeline for installation.
      We were impressed by his professionalism.

      Nordik Windows & Doors

      Date: 03/06/2025

      Thank you for the wonderful review and for choosing Nordik! We're so glad to hear that ****** provided a clear, informative, and professional experience while helping you plan your new front door. It's great to know his preparation and attention to detail made a strong impression. We appreciate your trust in us and look forward to completing your installation!
    • Review fromCatherine L

      Date: 03/03/2025

      5 stars

      Catherine L

      Date: 03/03/2025

      I purchased a new front door that I absolutely love from Nordik in Sept 2022. Recently I noticed a draft coming from the bottom of the door. I called and was really impressed by the speed and effectiveness of their warranty service. The sweep had warped and has now been replaced

      Nordik Windows & Doors

      Date: 04/03/2025

      Thank you so much for your feedback! We're thrilled you love your Nordik door and happy to hear our warranty service was able to quickly resolve the draft issue. We appreciate you bringing it to our attention, and we're committed to honouring our 25-year service commitment to you.
    • Review fromO'Neil B

      Date: 19/02/2025

      5 stars

      O'Neil B

      Date: 19/02/2025

      Thanks to the Nordick team Kate C. and Trish A. for making this a great shopping experience, I am very happy with my new windows, the both of them were very professional and knowledgeable, I recommend Nordik to anyone looking to buy windows

      Nordik Windows & Doors

      Date: 20/02/2025

      Thank you for the amazing feedback! We’re thrilled to hear that Kate and Trish made your experience so enjoyable. Their professionalism and knowledge truly make a difference. We’re glad you’re happy with your new windows and appreciate your recommendation!
    • Review fromA. C.

      Date: 18/02/2025

      1 star

      A. C.

      Date: 18/02/2025

      **** ******* I have been dealing with issues from day one of installation (1 yr). Wrong doors (3). Wrong colour. Poor craftmanship and poor quality. The door drafts are unbelievable. Replacement doors/frames, still wrong colour, are now defective, window glass in new window is broken. Been given promises for resolution, only to be ghosted with lack of response. Technicians unqualified *** ***** ** ******* most of the times. My hardware that I supplied was damaged during installation. **** ***** ** ******* ***** ****** ****** *** ******** Can't get management to contact me, no matter how many times I've asked. Once you sign the contract you are on your own. There is absolutely no excuse for this nightmare. Just fix the issues as promised! Where is the management of this company?

      Nordik Windows & Doors

      Date: 21/02/2025

      Thank you for sharing your feedback. We fully guarantee our products and workmanship and are committed to ensuring your satisfaction. We understand your frustration and want to assure you that we are actively working to resolve the issues with your product and installation.
      We must firmly refute the accusation regarding our technicians’ conduct, as we hold our team to the highest professional standards. If you have any concerns about the behaviour of any staff member, we encourage you to reach out directly so we can address them appropriately.
      Our goal remains to resolve any outstanding concerns with the utmost professionalism and to your complete satisfaction. We appreciate your patience and the opportunity to make things right.

      A. C.

      Date: 02/04/2025

      Sorry, but I have yet to experience your so called full guarantee of products and workmanship and commitment to ensuring our satisfaction! * *** ****** *** *** ** ******* **** *** ******** **** *** **** *** * **** ******** ***** ** ******** ** *** ******** ** **** ****** *** **** ** *** *** ** ****** *** *** ****** ***** ** ********* ** *** ** ***** Rest assured we report any issue with technicians to them immediately *** **** ** *** ** ******** ********. Aside from all this, I am letting you know that over a month ago, I thought we had reached a resolution for the 3 door systems and were told that new doors were finally made and onsite awaiting confirmation of the finish and of the paint color. I confirmed the color choice and never heard back. Last week I was trying to get an update and have just been told the doors are being built by ********** and will be ready in 4 weeks??? I have responded to them asking for an explanation and my EXTREME frustration with ****** the ************ ** staff, lack of response/communication and to express that I honestly feel I am still being jerked around ** *** ***** ** ***** ******** This has been a two year nightmare from the get go and completely unacceptable from a company who makes such service excellence claims. I have told them again that I cannot continue with the ongoing delays and to refund the project and I will outsource another contractor. * **** **** ******* **** ****** **** * **** ** ** ***** **** *** **** ***** ***** ******* ** **** ** ** ******. I do not have the time, resources or anymore energy to deal with the ongoing excuses and delays so I have to look at all my options at this point and/or with any other future issues that I am sure are likely to occur due to my lack of confidence and experience thus far with Nordik!

      A. C.

      Date: 02/04/2025

      Further to my first response I forgot to add another important detail that was confirmed during this whole waiting period and back and forth with the many unaddressed issues. We have said there must be alignment issues since day one with no one addressing or advising what the problem was. Not only did I have to arrange for an independent review of workmanship, two of your own technicians admitted that the issue is because framing for the door, which affects hinges position, was completed to suit metal doors and not fibreglass which is a different thickness. Apparently, there was such a push for sales people to sell fibreglass but your sub contractors were not putting in the right framing due to inexperience apparently. Again this was also confirmed with one of your own technician when to trying to make adjusts to address warping doors, gaps, drafts, bugs/water entering and temporary weatherstripping. There was apparently also a change in supplier due to the lower quality door that was installed when began coming apart. I hope with these updates you can appreciate my frustration and complete lack in confidence with Nordik now and in the future.
    • Review fromDavid Q

      Date: 11/02/2025

      5 stars

      David Q

      Date: 11/02/2025

      I highly recommend this company to anyone who’s dealing with window issues. I had absolutely no problems with them whatsoever. They were very professional courteous time and delivered exactly what they said they were going to do. I highly recommend them and assure you that this is the company you deal with with window issues.

      Nordik Windows & Doors

      Date: 12/02/2025

      Thank you for your kind words and recommendation! We're so glad to hear that you had a smooth and professional experience with our team. Delivering exactly what we promise is always our goal, and we appreciate your trust in us. Enjoy your new windows!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.