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Business Profile

Consumer Finance Companies

MDG

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Reviews

This profile includes reviews for MDG's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MDG has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • MDG

      2940 Bristol Cir Oakville, ON L6H 6G4

    • MDG USA Inc.

      Columbia, MD 21045

    • MDG

      580 SE Meridian Dr Vancouver, WA 98660

    • MDG

      641 Industrial Dr. Cary, IL 60031

    • MDG

      3422 Old Capitol Trl PMB 1993 Wilmington, DE 19808-6124

    Customer Review Ratings

    1.3

    Average of 149 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • yacine l

      Date: 21/12/2023

      yacine l

      Date: 21/12/2023

      Bad experience here also. They are taking payments on something i dont even have yet. Had a delivery date for the next day, but didnt receive anything and on the tracking number there is no information except that it needs a signature. So im here paying something i dont have, thats pretty much it. Im gonna wait and see what is happening and then ill take action. One thing for sure, this is the first and last time im using them.

      MDG

      Date: 18/01/2024

      We apologize for the delayed delivery. Our team is committed to promptly investigating and addressing any delivery issues, including liaising with the shipping company to ensure customer satisfaction. Should you have any questions or concerns, please feel free to contact us. Thank you for your patience.

      Sincerely, MDG

    • Chandu K

      Date: 20/12/2023

      Chandu K

      Date: 20/12/2023

      I made a mistake by applying on their website before reading reviews, some of these reviews are really bothering me and decided not to do business with them anymore. I did NOT order any products but they approved me for $1700.00. I called them 6-7 times requesting to close my account and remove my personal information from their database.
      After 1 week, my login details are still active. afraid about my personal information being with them. Please suggest how to do i deal in this situation.

      MDG

      Date: 18/01/2024

      Thanks for bringing this to our attention, and we are sorry for any inconvenience. We understand your concerns and take them seriously. Based on the information provided, we are unable to locate your account, which may be due to your account being removed as requested, or due to insufficient information provided. If you have any additional questions or concerns, please feel free to contact us.

    • Marcellus C

      Date: 20/12/2023

      Marcellus C

      Date: 20/12/2023

      Two products I purchased from MDG, 1 a 70 inch TV. Right after the warranty ended the TV went black.
      The laptop that I purchased was defective from the start

      MDG

      Date: 18/01/2024

      Thank you for sharing your experience. We apologize for the inconvenience you faced with the products. We are committed to ensuring customer satisfaction. If you have any additional comments or concerns, please feel free to reach out to us at ###-###-####. We hope that we'll have a chance to make your experience a better one.

    • B. C.

      Date: 18/12/2023

      B. C.

      Date: 18/12/2023

      Product not here when promised and they say due to severe weather in st johns l, NL when I live near St. John’s and not even raining so get real and stick to ur delivery dates as promised

      MDG

      Date: 12/01/2024

      We apologize for any inconvenience caused by the delayed delivery. Ensuring timely deliveries is a priority for us. Thank you for your patience.

      Sincerely, MDG

      B. C.

      Date: 16/01/2024

      Still didn’t receive the product and it’s last Xmas now so want it canceled and they still taking payments and still no product and took a double payment without permission on another item

    • Michelle G

      Date: 18/12/2023

      Michelle G

      Date: 18/12/2023

      Well over a decade ago I submitted a request to get financing for a computer, I've since moved across the country several times, and now suddenly, I'm getting mail to my new address regarding approval of this ancient application.
      Upon contacting the company they are asking me for a customer identification number. I don't have one. I don't want to hear from them. It's incredibly frustrating.

      MDG

      Date: 12/01/2024

      We apologize for the inconvenience. Rest assured, we have taken necessary steps to ensure that the communications cease.


      Sincerely, MDG

    • Steven F

      Date: 16/12/2023

      Steven F

      Date: 16/12/2023

      ********** * * ****** say you are pre approved for an amount take money and then say you are denied

      MDG

      Date: 12/01/2024

      We are sorry to hear that your experience did not meet expectations. If an order is canceled, any charged amounts will be promptly refunded. Thank you for your feedback.

      Sincerely, MDG


       

    • Darius N

      Date: 15/12/2023

      Darius N

      Date: 15/12/2023

      I bought a *** from this company in 2021 and is still paying on it. Last conversation I had with finance department was that I had 6 payments remaining. This would had made my last payment due the end of December 2023. Why I check my account today and it is now saying my last payment is in February 2024. Mind you I have been paying biweekly payments of $100 all year of 2023 to because the $50 payment I was making originally wasn’t going to anything really because of interest and the hidden membership fee they tacked on to my bill that they didn’t notify me of. I have given this company enough money at this point to buy 5 ***…. Almost $3000. **** *** ********* ********* *** ************* ** * ******** **** ******** ******** ** ** **** *** ** how they take money from their customers in the way that they do. How do you expect to keep making customers or keeping customers if you do stuff like this to your customers? I question the business model of this company and what it truly stands for. ***** *** **** ****** **** * *** ******* ** **** **** ** *** ****** ********* ****** ****** **** ***** Never again MDG!

      MDG

      Date: 22/12/2023

      We appreciate you bringing this to our attention, and we understand your concerns. Our records indicate that charges were applied in accordance with the agreed-upon terms and we had terminated any optional services upon your request. However, we want to ensure your satisfaction and address any remaining doubts or questions you may have; if you have further questions or would like to discuss this matter in more depth, please contact our Customer Care team at ###-###-####. We are committed to resolving any outstanding issues and maintaining your trust as a valued customer.
      Sincerely, MDG

    • Kakelia B

      Date: 12/12/2023

      Kakelia B

      Date: 12/12/2023

      Terrible experience all around. Two payments taken from my bank account on an item I still haven't recieved. MDG has not given me a tracking number and keeps changing the delivery date. Customer Care representatives have been terrible to deal with. They never call back as promised. They are now giving a delivery date of December 14-22 eventhough I was first told item was shipped November 17th and expected to arrive December 3rd.
      I have sent 3 email's and have had to call 5 time's to enquire about my order. If order not recieved by the end of next week I will be placing a stop payment on account and report fraud in hopes of getting my money back.
      This whole situation has caused my family and I nothing but stress

      MDG

      Date: 22/12/2023

      We appreciate your feedback and sincerely apologize for the inconvenience you encountered during the delivery process. Per our records, your order has been delivered. If there is anything else we can assist you with or if you have further feedback, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you better in the future. Sincerely, MDG

    • KaSheda B

      Date: 11/12/2023

      KaSheda B

      Date: 11/12/2023

      I have been having issues with my washing machine since I received it in October of 2021, I have tried multiple times, unsuccessfully, within the first year of receiving this washing machine to use my warranty but I kept being forwarded to different departments, to long holds and finally being hung up on several occasions so I gave up. I just paid $75 for a service call for them to say the motor has been broken this whole time! It's offensive to pay well over $1500 at this point for a busted washing machine. I am not happy or satisfied with this service or product. Today, they told me to call their customer service line for assistance just for them to tell me there is nothing they can do, sowwwyyy. This is the 3rd defective product received. ***** *******

      MDG

      Date: 18/01/2024

      We're sorry to hear that you had a negative experience. Our team has made multiple attempts to reach out and find a fair resolution, but without success. We genuinely value your feedback and hope for another opportunity to ensure your satisfaction in the future.

      Sincerely, MDG

    • Chris P

      Date: 02/12/2023

      Chris P

      Date: 02/12/2023

      I am considering pulling the trigger and getting some items. However, after reading some reviews I'm not too sure. There's far more negative reviews then positive. And for the delivery guys to not carry the furniture into the persons apartment **** ** *** ******* *** ********* ********. That's just crazy but then MDG says it's an additional fee to have the delivery men deliver it to where it's supposed to go. * ***** ***** **** ** * ******** ******* and to say they don't know how much that delivery fee is ****** ******* ** ****. * ***** **** ** **** ********* ** ******* *** **** *** **** ******* **** *** * ****** **** ***** ** ******** **** *** ********

      MDG

      Date: 08/12/2023

      Thank you for taking the time to share your thoughts. We appreciate your feedback and understand your concerns. We are committed to providing the best possible service and will take your comments into consideration for continuous improvement. While we partner with external delivery companies, we strive to ensure a positive experience for our customers. If you have any specific questions or if there's more information you'd like, please feel free to reach out.
      Sincerely, MDG

    MDG is NOT a BBB Accredited Business.

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