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Business Profile

Heating and Air Conditioning

Prestige Home Improvement

Reviews

This profile includes reviews for Prestige Home Improvement's headquarters and its corporate-owned locations. To view all corporate locations, see

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Prestige Home Improvement has 2 locations, listed below.

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    Customer Review Ratings

    5/5 stars

    Average of 51 Customer Reviews

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    Review Details

    • Review fromJanice G

      Date: 29/06/2024

      5 stars

      Janice G

      Date: 29/06/2024

      I recently did an oil conversion to heat pump with Prestige Home Improvement. I was very impressed with their service. **** was extremely knowledgeable and helpful describing the system and how it works. He also checked in frequently to make sure all was going well. The installers were efficient, kind and respectful. I am very happy with my new system!!

      Prestige Home Improvement

      Date: 02/07/2024

      Thank you for your fantastic feedback! We're so glad to hear that your switch to a heat pump went smoothly and that ****'s expertise and attentive support stood out to you. It's also great to know our installation team was efficient, kind, and respectful. We're delighted you're enjoying your new system and truly appreciate your satisfaction with our service. Should you need any more assistance or have further questions, remember, we're just a call away!
    • Review fromBrent F

      Date: 22/06/2024

      5 stars

      Brent F

      Date: 22/06/2024

      We had great service from this company. Kept to their timelines. We find that the new heat pump system works very efficiently and cools the house quickly. ***************** explained things in detail and was very attentive us during the whole process.

      Prestige Home Improvement

      Date: 02/07/2024

      Thank you for your positive review! We're delighted to hear that our service met your expectations and that the new heat pump system is efficiently cooling your house. Its great that ***************** provided detailed explanations and attentive service throughout the process. We appreciate your feedback and are here to assist with any further needs!
    • Review fromDouglas S

      Date: 05/06/2024

      5 stars

      Douglas S

      Date: 05/06/2024

      Very happy with the work done at my place. I went with a conversion from oil to a heat pump system , and Prestige has helped me every step of the way, from a flawless install to helping me with my application for the oil ****** **** has been awesome and walked me through the whole process step by step. Highly recommend Prestige!!!

      Prestige Home Improvement

      Date: 06/06/2024

      Thank you for your glowing review and recommendation! We're thrilled to hear about your satisfaction with the conversion from oil to a heat pump system, and that **** was instrumental in guiding you through each step, including the grant ************ We're delighted that you found our installation flawless and our service helpful. We appreciate your trust in Prestige Home Improvement and look forward to assisting you with any future needs!
    • Review fromChristopher Z

      Date: 31/05/2024

      5 stars

      Christopher Z

      Date: 31/05/2024

      My wife and I have been very happy with the service provided by Prestige from the initial assessment, all the way to the installation. The Heat pump we had installed has worked great, and our advisor *** has been very helpful all the way through, even coming back to make sure everything was running well.

      Prestige Home Improvement

      Date: 06/06/2024

      Thank you for sharing your positive experience! We're delighted to hear that you and your wife are happy with the service from the initial assessment to the installation of your heat pump. It's great that *** has been consistently helpful and even followed up to ensure everything is running smoothly. We appreciate your feedback and are here for any further support you might need!

      Prestige Home Improvement

      Date: 02/07/2024

      Thank you for sharing your positive experience! We're delighted to hear that you and your wife are pleased with the service from start to finish, and that the heat pump is performing well. Its great to know that *** was consistently helpful and proactive in ensuring everything was functioning perfectly. We appreciate your feedback and are here for any further support you might need!
    • Review fromBeverly P

      Date: 23/05/2024

      5 stars

      Beverly P

      Date: 23/05/2024

      Excellent service. ****** was helpful and trustworthy. We got a tankless water heater. Very pleased!!

      Prestige Home Improvement

      Date: 02/07/2024

      Thank you for the great review! We're so pleased to hear that you're happy with your new tankless water heater and that ****** provided excellent service. We appreciate your trust and are glad you had a positive experience. Enjoy your new system!
    • Review fromDonald M

      Date: 18/05/2024

      5 stars

      Donald M

      Date: 18/05/2024

      Exellent workmanship. Cleaned up well No messes. Excellent service. Friendly and informitive.

      Prestige Home Improvement

      Date: 02/07/2024

      Thank you for your feedback! We're glad to hear you appreciated the excellent workmanship and clean service. It's great to know our team was both friendly and informative. We strive to leave every job site better than we found it and to keep our clients well-informed. Thanks for choosing us!
    • Review fromDina B

      Date: 16/05/2024

      5 stars

      Dina B

      Date: 16/05/2024

      Thankyou **************** for helping with Reliance Claim. So glad we agreed upon a solution to this problem. I received cheque in the mail, thankyou so much.

      Prestige Home Improvement

      Date: 17/05/2024

      Thank you for sharing your positive experience! We're pleased to hear that **************** was able to assist you effectively with your Reliance Claim and that a satisfactory solution was reached. We're glad to know the issue was resolved and that you received your cheque. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!
    • Review fromSusan R

      Date: 16/05/2024

      5 stars

      Susan R

      Date: 16/05/2024

      Very happy with the new on demand system, takes up a lot less space and we get hot water upstairs much more quickly with the tankless on demand system. **** was super helpful in the whole process. We would recommend Prestige to anyone interested in this service

      Prestige Home Improvement

      Date: 17/05/2024

      Thank you for your wonderful review and recommendation! We're delighted to hear that you are enjoying the benefits of your new on-demand system, including its space-saving design and quick hot water delivery. It's great that **** was able to assist you effectively throughout the process. We appreciate your trust in Prestige Home Improvement and are glad to have met your expectations. If you need any further assistance, we're just a call away!
    • Review fromJon n

      Date: 10/05/2024

      5 stars

      Jon n

      Date: 10/05/2024

      Met *** and Prestige at the start of May. *** was very helpful as our advisor and came back a few times to make sure we were happy with the tankless water heater we had installed as well as to help us apply for an extra hydro credit. The technician was very nice and went above and beyond helping us with a few other tasks around the house. Very happy with the service provided by everyone involved.

      Prestige Home Improvement

      Date: 17/05/2024

      Thank you for your kind review! We're delighted to hear about your positive experience with *** and our technician. It's great that *** was attentive and helpful, ensuring your satisfaction with the tankless water heater and assisting with the hydro credit application. We're also pleased that our technician went the extra mile during your installation. Your satisfaction is our top priority, and we appreciate your recognition of our team's efforts. Thank you for choosing Prestige Home Improvement, and we look forward to serving you again in the future!
    • Review fromJudith A

      Date: 04/05/2024

      5 stars

      Judith A

      Date: 04/05/2024

      Very professional and kind . Cleaned up well No messes. Excellent service. Our comfort adviser ****** was very helpful and friendly!

      Prestige Home Improvement

      Date: 17/05/2024

      Thank you for your feedback! We're glad to hear that our service was professional and tidy, and that ****** provided helpful and friendly support. We appreciate your choice to work with us and look forward to serving you again!

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