Reviews

Review Details

• Review fromIzabel D

  Date: 06/02/2025

  5 stars
  We were very pleased with the renovations to our kitchen and family room. At all times, from the initial contact with the sales person, to the design team, the materials selection, the actual construction, and the final walk through and clean up, our needs and questions were always promptly and professionally addressed. As expected, there was disruption to our lives, and glitches that had to be addressed on the spot, but everything was resolved to our satisfaction. We were also pleased that there were no great surprises with regards to keeping to the original cost estimate.
  We would unreservatively recommend Ottawa General Contractors to anyone requiring home renovations.

• Review fromCindy C

  Date: 21/01/2025

  5 stars
  We had an ensuite and Walk in Closet renovated and designed. OGC completed the job down to every detail. They were communicative and efficient bringing in skilled trades and staff. Very happy. Highly recommend.

• Review fromGreg A

  Date: 05/01/2025

  5 stars
  We recently completed a major 3-story addition to our home with Ottawa General Contractors, and we’ve been very pleased with the results!
  From the initial consultation to the final walkthrough, their professionalism and attention to detail were evident throughout the process. The team took the time to thoroughly understand our vision for the addition and offered valuable input throughout the design process to ensure that the the end result was both functional and aesthetically pleasing while taking into account our various changes and answering our many questions.
  The project itself was complex, involving multiple floors, structural modifications and custom finishes, but Ottawa General Contractors handled it all from start to finish. They managed the timeline well with only minimal delays and presented various solutions to any problems that were encountered. The crew and various subcontractors were hardworking, respectful and always left the worksite clean and organized.
  We were continually impressed with the quality of the craftsmanship, in particular the moulding work from ****** which perfectly matched the original and existing work in the home. The final result exceeded our expectations in every way—beautiful, well-constructed and perfectly aligned with the vision we had for our home. The addition complements the original structure, and we’re thrilled with how it turned out.
  What truly stood out was the response to any concerns or issues that were raised or that was encountered. A special shoutout to ****** who managed the project and who truly appreciated the finer details of what we were hoping to achieve. He’s been great at responding to any concerns that we have since the project has closed which has been very much appreciated. Truly a great guy!
  Overall, we highly recommend Ottawa General Contractors for any home renovation or construction project.

• Review fromHeba F

  Date: 10/12/2024

  5 stars
  *** renovated my 1987 kitchen in 2022. They removed a load bearing wall, installed a beam in its place and refinished and installed new hardwood floors throughout the ground floor. There were a lot of delays initially as with most renovations especially during COVID, however the job was completed professionally, and I continue to receive lots of compliments about my kitchen. A few weeks ago, I noticed a couple of cracks in the ceiling and walls and figured it would be due to the house settling after the removal of the load bearing wall and beam installation in 2022. I called *** and they sent a team within days to check it out. They fixed all the cracks in the wall, repainted the entire ceiling at zero charge to me. One of the painters pointed out that one of the ceiling cracks was due to poor strapping which is unrelated to the beam installation. Nevertheless, *** did not charge me for this even though I would have been on the hook since it was not their fault.I would like to add that due to some poor communication with one of the plumbers they had hired at the time of the reno, I had a water pump that never worked like it was supposed to. *** fully refunded me, which I appreciate for both their after-market warranty and also for their honestly that there was a problem with the installation that couldn't be fixed.I would hire them again based on the customer service I received during and after the renos.

• Review fromKaren Y

  Date: 04/12/2024

  5 stars
  We worked with Ottawa General Contractors on an addition and renovation. We added a new master bedroom and renovated 2 existing bedrooms - making one into a home office. We replaced all flooring on the main level, and updated windows and all exterior lighting. The entire *** team were very professional and accommodating. From planning to materials selection to project execution, everyone we dealt with was attentive and customer-focused. All of our questions and concerns were addressed promptly and with ************ was a very positive experience, and we wouldn't hesitate to recommend *** to others.

• Review fromWayne N

  Date: 20/11/2024

  5 stars
  We engaged *** to completely renovate two bathrooms (including replacing the ensuite tub with a huge walk in shower), update the kitchen (cabinets, floor, sink and coffee bar) and new flooring throughout the basement, foyer and guest bath. The design, materials and project management team provided excellent advice and oversight of the project. The Project Manager in particular kept things moving and resolved the few issues that came up (material delays and trades scheduling) in a calm and professional manner. In addition to using experienced, skilled trades persons, OGC provided highly skilled painters and carpenters to put on the finishing touches that made the project shine. They were flexible to our additional requests as the project proceeded with the end result better than we had originally planned and within a reasonable price range. We would recommend *** to others.

• Review fromDebra H

  Date: 18/11/2024

  5 stars
  Good warranties and honouring them is what separates a good contractor from a poor one. *** is one of the best. They stand behind their warranties.We had a total kitchen reno done by *** last year. Almost a year later, it became apparent that there was an issue with our floor tile. When contacted, *** ******* promptly responded and addressed our concerns. We agreed on a solution and the work was scheduled. Many thanks to ***** for bringing our project to a successful (and beautiful) conclusion.

• Review fromPatrick M

  Date: 15/11/2024

  5 stars
  Engaged OGC to perform an extensive exterior renovation on our 55 year old bungalow, including new insulation and siding, and the installation of a sliding patio door to replace an existing window. The renovations also required filling in an existing basement window, electrical work, trim and paint, and the building of an exterior step. OGC project management was very professional and easy to work with, and the contractors were as a rule also skilled and professional in their work.The project did take longer to complete than expected, mainly due to a combination of materials availability and occasional contractor scheduling.

• Review fromShaun M

  Date: 31/10/2024

  5 stars
  I had a great experience with *** from start to finish. They helped design renovations that make my home a better living space, and the final product is beautiful.

• Review fromColin L

  Date: 28/10/2024

  5 stars
  I contracted *** to convert my garage into a coach house. *** has a fantastique planning and design team. From the very start, they understood my project vision and really helped bring it to life. Once the design was chosen, and the details ironed out, I really appreciated that every detail of the project was itemized on a Scope of Work document. There were no unexpected surprises or project cost creep that wasnt fully understood and discussed. All projects have their rocky moments, but *** did a great job smoothing out those bumpy stretches with knowledgeable project managers who dealt with issues promptly