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Business Profile

Online Dating Services

Prime Rishta

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Dating Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:26/04/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I became a Prime Rishta member in Oct23. They are a personalized matchmaking service. They claim they only send proposals of people who are their members too, and then they follow up personally with the proposals to see if there is mutual interest and share information. Since I became a member, they have been sending me a new proposal every week and I have been accepting all of them. But not even a single proposal so far resulted in a mutual match. Every week they keep saying that they shared my profile with the girl but she rejected it. They will also not give me a reason claiming that it is some privacy concern to do so. Now for the first few weeks I thought that it may just take some time as not every person will be interested in my profile. But when it kept going on for months without even a single person accepting my profile, it was very suspicious. I would like to believe that I am not such a hopeless case that every single girl for months just kept rejecting my profile for no good reason. I had started to get my doubts that Prime Rishta is running some sort of scam but it was hard to prove. And then I got my proof! They sent me a profile of a girl whom I knew personally. I accepted her profile and asked them to proceed as usual. As always they came back in a few days and said she rejected my profile too. I enquired a bit more if they actually called her. And then they started saying normally they call but in this case the girl rejected my profile on email only. And all these were lies. I called the girl myself and asked her if she knows anything about Prime Rishta. She confirmed she is not their member and she did not even respond to them about my profile. So the reality is that they are just stealing peoples information from online dating sites and sharing them as proposals claiming they are their members. And they are not doing any work of reaching out to proposals and just running a big scam claiming personalized matchmaking services.

Prime Rishta is NOT a BBB Accredited Business.

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