Reviews

This profile includes reviews for TAC Ottawa's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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TAC Ottawa has 2 locations, listed below.

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  TAC Ottawa

  Ottawa, ON K1H 8A9

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  TAC Ottawa

  100 Metcalfe Street, Suite 200 Ottawa, ON K1P 5M1

Review Details

• Review fromSheila D

  Date: 25/07/2023

  1 star
  Do not use this company EVER. We have the driveway done in 2017. We gave them the specific instructions to beef up a certain corner because the soil was soft there. In 2018 it was very clear that they had not done as asked because the paving was sinking not only there but in several places all of which is covered by the warranty. it is now 2023 and despite endless tries and empty promises, the work has never been done, they don't have any contact us and frankly I am exhausted from trying to contact them. I will be filing a complaint with BBB but honestly, I don't know if I want them to fix the work because I am sure it will be shoddy again. This will likely end ** in court. I have all of the email correspondence saved and I would certainly recommend anyone dealing with this company to do so. I note that some people are happy with their new driveways and have given great reviews. However, I warn them that should they ever need repairs under their warranties, don't expect this company to show up. If I could give them no stars I would.

• Review fromK L S

  Date: 04/05/2023

  1 star
  Can't even give one star.Had the work done.... had problems starting the following year. They came out to inspect but they never came back to fix the problems...

• Review fromDiana B

  Date: 26/03/2023

  1 star
  In the spring and summer of 2018 we hired Tar and Chip Ottawa to resurface out 1/2 km driveway. Additional work was required to ensure a good foundation and to protect against flooding along the causeway. We paid the company $98,600+ for the work. It looked good for the first year but we were not satisfied with the way they left the edging; raw and deep. By the second year the tar began cracking and chipping and each year since then has become more broken, pitted and unstable. We contacted the company numerous times over the years and have received hollow promises for the "annual inspections". There is always an excuse. They have never been back. I have posted several reviews trying to warn others, but somehow these guys manage to convince me to remove the reviews with more false promises of inspection and repair. No more. I am tired of tracking bits of gravel into the house every day. I am tired of the driveway looking much worse than when we hired these jokers. Only a full refund is acceptable at this point so that we can actually asphalt. We regret this decision every day.

• Review fromLise G

  Date: 07/10/2022

  1 star
  Yes, the product looks like a million bucks the first year (I am in Orleans), but mine started getting loose after the first winter. TAC is now giving me two choices: to have it repaired each spring for free until the warranty ends and start paying for repairs after that OR pay them $1300 for new asphalt driveway. Since sending them pics of my crumbling driveway, the company has been very hard to reach and to deal with; I had to wait months to even get a visit of a rep. I am fed up. I do not recommend this product or this company.