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Business Profile

Pressure Washing

Van's Pressure Cleaning Ltd
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:25/01/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They back spray paint on my truck and gonna more damage by shop in vars.

    They came to do a job at my building ,I just recently bought a new truck did the $10,000 plus of damage total coast 13000$ on my truck including rental of car and déductible and the ***** ******* is not responding now I'm stuck paying $1,000 deductible plus rent a car for a month 2000$, because my
    truck is gonna be at the garage for a month because of the company's damage my vehicle,I don't recommend this company for any work if u want damage done you .guys..you guys have my email my number please please pay for your damage

    Tolal damage on my Truck

    10 000$ estimate repair
    I have to pay 1000 $deductible
    And rent car for month 2000$

    Please pay for the damage

    Thanks you

    Business Response

    Date: 06/02/2023

    This is the first message fro the *** that I have seen

    i am presently away and have been since Jan 26 and returning on Wednesday of this week.

    I have turned this matter over to Insurance company several weeks ago.

     

    I will check into it on my return and contact you then.

     

     

    Customer Answer

    Date: 13/02/2023



    Complaint: 18895120



    I am rejecting this response because:

     

    Still no awser from the *****

     

    Thanks you

     

    ****** ******** 

     

    Business Response

    Date: 16/02/2023

     I have turned this over to the insurance company .

    it is therefore out of my hands .

    my insurance company has reached out Mr.********* company but has not had a response from them.

    I do have an e-mail to that effect.
    there is not much more I can do than what I have done for Mr. ********.Tell us why here...

    Customer Answer

    Date: 21/02/2023



    Complaint: 18895120



    I am rejecting this response because:

    I recieved email by insurance company via my college here pictures I read to them call them never heard back from them here pictures for proof

     

    Thanks you

     

    ****** ******** 

Van's Pressure Cleaning Ltd is BBB Accredited.

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