Reviews

This profile includes reviews for My Car (Richmond/Ottawa Branch)'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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My Car (Richmond/Ottawa Branch) has 4 locations, listed below.

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  My Car (Richmond/Ottawa Branch)

  6104 Perth St P.O. Box 363 Richmond, ON K0A 2Z0

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  My Car (Richmond/Ottawa Branch)

  1390 Princess St Kingston, ON K7M 3E5

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  My Car (Richmond/Ottawa Branch)

  1180 Pitt Street Cornwall, ON K6J 3T2

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  My Car (Richmond/Ottawa Branch)

  157 Lakeshore Dr North Bay, ON P1A 2B2

Review Details

• Review fromBarbara C

  Date: 24/04/2025

  1 star
  Dont Buy From MyCar Ottawa Heres What They Dont Tell You I bought my car and picked it up on February 11th, 2025. Less than a month later, in March, a red warning light suddenly appeared on the dashboard, telling me to seek immediate service. I even have a photo of it.The issue? The coolant fluid. I took the car to a mechanic near my work they filled the tank and the light went off. But just two weeks later, the same thing happened again. This time, I filled the coolant myself and scheduled an appointment with MyCar ********* then, their 30-day warranty had just expired. Their diagnosis? A faulty coolant pump replacement cost: $1,000.When I asked them to cover it, since the issue clearly began within the warranty window, they coldly refused, saying I didnt report it soon enough. Even about the kind of issue that doesnt show up in standard inspections, so I had no way of knowing. Their big gesture? A $120 discount on a $1,000 repair caused by a pre-existing ******** this how MyCar Ottawa treats their customers?If you're thinking of buying a car there think again. I got stuck with a $1,000 repair just weeks after purchase, for a problem that was already present and invisible in inspection. Their warranty? Useless.Dont make the same mistake. Dont trust MyCar ******.

• Review fromCarrie G

  Date: 01/04/2025

  1 star
  I will never, ever recommend this company to anybody who asks about it. I will tell them that complete. Honest truth that my vehicle, my Van. That is a 2020 Dodge grand caravan, a crew plus is junk. I've had nothing but problems with it since I've got it. In October of 2024, and it is only April 1 2025 I now need a complete new engine and they will do nothing about it, The tires that were on it were way expired and shouldn't have passed safety. My transmission completely blew while I was on the 401 coming home at 10 ******* at night in ***********, Then my check engine light come On I go get it looked at I have an oil leak. Then a couple days later after that, my check engine light comes on again. I go and get the spark plugs changed cause that's what they said it was then to go and find out after doing a diagnostic test on it that I need a whole new engine and they will do nothing about it, but say, I'm sorry, the vehicle we sold you was perfectly fine.. ...

• Review fromDeborah G

  Date: 21/11/2023

  5 stars
  I had the pleasure of a company, my son to purchase a car. We went to my car in ********, Ontario and we're greeted by ****. He made the whole process easy. My son got his new car which he loves. We would go back or I would go back if I need a new car to see. *********** highly recommend my car