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Business Profile

Cryptocurrency Exchange

Local Coin Invest

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cryptocurrency Exchange.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/02/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was approached by a ***** ***** ****** ****** with an investment strategy in September of 2023. After discussions and consideration, I decided to invest in LocalCoinInvest which is a crypto currency mining Company. I was called upon to invest periodically and Ms. D. *** *** ********* ** ***** ** ********* ******** helped me make my payments in a timely manner. The Tool/Product was set to mature on 12-23-2022 at which time I would be able to access and withdraw from my accounts. At that time there was no mention of Penalties or Portals. To date, i have not received any documentation on these items.
    On 12-24-2022, I instructed Ms. D. to initiate the withdrawal process for an initial $8,000 USD as soon as available. At that time, Ms. D. said the the availability of my funds was dictated by a Portal of availability. This was new information to me. This delayed my withdrawal into 01-10-2023. I tried to work with this company, but as to Portal became open, NOT before, I was informed of a 10% penalty on my withdrawal. This was an $800 USD fee **** * *** *** ****. I inquired as to the availability of the $800 being charged to my account as my investment had grown to over $33,620 USD in assets. I got a **** reply of NO. I have sincerely tried to work with this company and Ms. D. as their representative to withdraw a lessor amount and have been told that can not happen. Since then, My account assets have grown to $41,120 USD. I was just informed today by Ms. D.That the Portal has closed and my penalty is now $1,000 USD. I was also told that the company has fixated that I will only be allowed to withdraw $8,000 or greater amount. **** * ***** *** **** ******** * *** **** **** *** **** ******** **** **** ******** *** *********** 
    I have sincerely tried to work with these people to obtain the assets that are available from my account. That is why I am coming to the BBB for assistance .

Local Coin Invest is NOT a BBB Accredited Business.

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