Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Energy Conservation Products

Energy Experts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Energy Conservation Products.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromIan E

    Date: 03/05/2023

    1 star
    A telemarketer called and indicated that a rebate from the government was available and all I needed to do was meet with a consultant to have my home assessed and then I would receive money. I specifically asked if I needed to spend money before getting the rebate and I was told know. I agreed to an appointment to have the assessment.
    When the rep from Energy Experts arrived, he was wearing a jacket branded with "Energy Experts" but did not have any identification - not even a business card.
    I asked if I needed to spend money to receive the referenced rebate. I was told that no rebates were available unless I spent money with them.
    I asked him to leave and he did.
    * ******* **** ** * **** ** ****** **** ****** ** *** ***** ** ***** *** ****** *** ****** ******* ** ** *** **** ***** ** **** ******** ** ********** ****** 
  • Review fromPAT K

    Date: 20/01/2023

    1 star
    I am trying to get in touch with Energy Experts to pay off my bill.I have tried on several occasions and no one answers there phones. ** **** * * *** *** *** **** ***** ******* ******** ******* 
  • Review frommichael u

    Date: 11/01/2023

    1 star
    ****** ******* ** * ******** ****. The sold me a furnace and a water less hot water tank for 17k. The "expert" promised that I would get a $5000 rebates in "4 to 6" months. Well that never happened. Trying to get in touch with them was impossible. So I called the outfit that installed the equipment. They are called ***** ********. I called them to see if I could get a number for Energy Experts from them seeing that they are "partners". To make a long story short ***** ******** and Energy Experts are related companies. ***** ******** told me no rebate was ever promised to me! They were not willing to provide me any contact numbers for Energy Experts and that would offer me any assistance. **** **** **** **** ** ***** ******* **********
  • Review fromGary P.

    Date: 11/09/2022

    1 star
    Energy Experts were supposed to send an inspector for an assessment of my worn out furnace on July 1, 2022. The assessment is for a rebate of $5000.00 on my $16,000.00 Heat pump system I am planning on purchasing. THEY DID NOT SHOWED UP!! They called back several times apologizing for that. Each time they did I told them I was working with another rebate plan.
    I finally decided to give them a second chance. They were supposed to come on September 7, 2022. We waited all day. THEY DID NOT SHOW UP!! Mary called the next day being very apologetic and said they will come on September 10, 2022. Once again we wait a half hour after the promised time slot and I phoned Mary. She said she will call back with an update. SHE NEVER CALLED BACK!! We waited the rest of the day and you guessed it, THEY DID NOT SHOW UP!! I do not think they are a legal company. Most terrible service ever. * **** ** **** **** * **** **** ****** *** *** ******** ** **** ********** * **** *** *** *******. **** ***** Kingston, Ontario

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.