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Business Profile

Swimwear

437 Swimwear

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/10/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered two items May 26, 2022 that were a preorder and said to ship “mid august”. They shipped August 24, 2022. Didn’t receive tracking updates after August 28, 2022 which showed it in the river in Calgary AB. I emailed business on September 13, 2022 asking what was going on and they sent a new package on September 21, 2022. I got my parcel from them September 26, 2022. I opened it today to find the completely wrong product. It was a single natural deodorant that the original company doesn’t even sell. The shipping company they use, ****** have to have mislabeled my package and sent me the wrong product. At this point I just want my money and shipping costs back because clearly after months I’m never getting my product back.

437 Swimwear is NOT a BBB Accredited Business.

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