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Business Profile

Furniture Stores

Heritage Furniture - Trenton (Quinte)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 18 Customer Reviews

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Review Details

  • Review fromHeather B

    Date: 03/02/2025

    5 stars
    Due to a fire we needed to replace basically everything. Thankfully when we went into Herritage the first time the salesman was friendly, respectful, and at no time pressure us. He would show us pieces we were looking for then walk away so we could think. Left feeling happy with the purchases made.
    No wonder that when we needed to purchase other items we went back and saw the same salesman.
  • Review fromGord O

    Date: 15/01/2025

    5 stars
    Gord ******* at the door. No pressure sales.Very pleased with my entire experience with Heritage Furniture.
  • Review frombrandon r

    Date: 13/11/2024

    5 stars
    Sales *** was very professional and extremely helpful. Very knowledgeable and a pleasure to buy from. Excellent face for the store. The reason we will continue to buy here. Thanks ******
  • Review fromBetty S

    Date: 03/06/2024

    5 stars
    Salesperson **** was just awesome in helping with my purchase! She took care in answering all my questions!Would definitely deal with her again!
  • Review fromDonna L

    Date: 27/05/2024

    5 stars
    Today we purchased a new sectional. We hadnt planned to purchase, but just have a good look around, compare prices and selection and then move on to the next furniture store. Then we met ***************************, sales representative. He walked us through all of our options and quickly zoned in on exactly what would suit us to a tee! He is extremely knowledgeable, professional and personable. Our experience there absolutely exceeded our expectations!! Thank you *****!
  • Review fromLouise S

    Date: 17/05/2024

    5 stars
    We purchased new living room furniture. ***** helped us with our purchase and was very welcoming when we entered the store. We developed a rapport with him immediately. He listened to what we wanted and helped us pick out the furniture. He was knowledgeable about the product which made us comfortable that we were making the correct purchase. He took his time and made the experience enjoyable overall. We highly recommend Heritage Furniture.
  • Review fromSharon U

    Date: 11/05/2024

    5 stars
    I find the Staff extremely helpful and found exactly what I wanted immediately. The staff is very friendly especially the young man that helped me. I would recommend the store and shop there again if I need something.
  • Review fromLiz D

    Date: 29/01/2024

    5 stars
    Great service all around. No "pressure" sales tactics. Helped and listened to my concerns about size for the space I had to work with. Ultimately, they let me come to my own decision - away from the store - and completed the transaction with no questions or attempts to sell any extras.
  • Review fromKayla F

    Date: 09/09/2023

    5 stars
    The Salesman was very knowledgeable and was able to answer all our questions.He was very honest and did not pressure **.
  • Review fromDavid B

    Date: 27/08/2023

    5 stars
    I ordered a new Leather, two piece Reclining Love Seat and Relining Couch.The quality is second to non, the prices are in line with other top line product supliers and the service is excellent.

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