Dog Breeders
Paws Awhile BernersInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints relating to refund issues.
Consumers
allege that Paws Awhile Berners requests a deposit to secure a puppy,
with the understanding that the deposit is fully refundable should the
transaction fail to go through. When consumers opt out to the purchase,
requests for assistance are either ignored, or the company fails to
issue a refund as per the terms of the agreement.
On September
29, 2017, BBB notified Paws Awhile Berners of its concerns and requested
the company's voluntary cooperation in eliminating the pattern of
consumer complaints. As of today, the business has not responded to
BBB's request for remedial action.
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