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Business Profile

Carpet and Rug Cleaners

Prestige Carpet & Duct Cleaning Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDJA

    Date: 19/10/2022

    1 star

    DJA

    Date: 19/10/2022

    I am only writing about the company’s customer service regarding misleading information on their website. I reached out for a quote as their services included my location area of Aurora (which I have taken a screen shot picture of) but cannot upload in this message. They sent me a canned email response saying they no longer service this area but when I called back to see why they had Aurora clearly listed as part of their GTA service area they were very cold *** **** and did not offer any suggestions on other companies besides checking the better business bureau. While their reviews on their service are good, their customer service lacks and needs significant improvement.

    Prestige Carpet & Duct Cleaning Inc.

    Date: 18/07/2024

    Please accept our sincere apology for our error. Aurora was previously in our service area and unfortunately that update was missed our website. We are not able to provide recommendations for other companies as we are unable to vouch for their work. We certainly did not mean to come across as cold or rude and are sorry to hear you came away with that impression. We are very proud of our A+ rating here with the Better Business Bureau *** *** *** **** ****** ** ****** *** ** *** **** ** ******** *****

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