Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB of Central Ohio

21 Counties in Central Ohio

About Us

Better Business Bureau is a community based resource, a trusted advisor, and a partner in business. BBB exists to advance Trust in business and believes that businesses who embrace Trust as a core principle in their organization will see that it leads to growth in employees, customers, community and their bottom line. Through evaluation and Accreditation, education and training, and celebrating great role models, BBB builds a community of like-minded businesses and loyal customers. BBB believes in the power of trust to grow people, businesses and communities.

BBB: Start with Trust®

Upcoming Events

Advantages of Accreditation - ONLINE WEBINAR PRESENTATION May 21st, 2025

VIRTUAL: BBB invites you to log in to learn about the benefits of your Accreditation and how to leverage all the tools and benefits BBB Accreditation provides to help you gain consumer trust and acquire new customers.

View Event

Unlock Growth: AI Chatbots for Increased Productivity and Customer Satisfaction

Automate your customer support, not your day! Learn how AI chatbots can revolutionize your customer service, improve your productivity, and provide instant support to your customers. Discover how to get started—no technical experience needed!

View Event

You’re invited to the 2025 BBB Summer Open House!

This is a fantastic FREE opportunity to network for your business or not-for-profit organization within your community of Accredited Businesses, local Business Partners, and their guests. Join us June 6th for summer fun and refreshments!

View Event

Programs and Services

BBB Live Chat Support

How can your BBB help you?

BBB Scam Tracker

Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.

Submit a Customer Review

Want to provide feedback on your experience with a company? Learn more about what sets BBB Customer Reviews apart from others.

Apply for Accreditation

Learn more about what it takes to become a BBB Accredited Business

File a Complaint

Begin the complaint process here.

Center for Character Ethics

Building better businesses, inspiring future leaders.

News and Alerts

Keeping you up-to-date on what's happening in Central Ohio.

Military & Veterans Initiative

BBB works to help keep the members of our military and their families safe and educated on scams that may be targeting them.

Accredited Business Portal

We know that as a business leader you have a lot on your plate, so we’ve made it easy for you to find and utilize all of the tools and resources that come along with your BBB Accreditation.

BBB Speakers Bureau

BBB offers a variety of speaking presentations, available to both businesses and consumers at no cost. Learn more about our Speakers Bureau program and reach out today to schedule a presentation.

New Accredited Businesses

BBB Serving Central Ohio welcomes our newest Accredited Businesses!

Business Development Reps

Businesses considering BBB accreditation may wish to talk with one of our BBB representatives.