Strengthen your relationships. Grow with confidence.
Protect your reputation
Running a business means being ready for anything, even the unexpected. BBB Accreditation helps you stay one step ahead by giving your customers peace of mind and your business a plan for when challenges come up.
Customers want to know you’ll do the right thing when it matters. That means having support in place to respond quickly, fairly, and professionally.
BBB provides that support through free dispute resolution services that save time, reduce stress, and help you protect what you’ve built.

How BBB helps you protect your business:
Dispute Resolution
BBB’s customer complaint process is straightforward and fair. It helps you address concerns and shows customers you're committed to finding solutions.
Mediation and Arbitration (Free for Accredited Businesses)
Issues can come up in any business. BBB makes it easier to handle them before they turn into legal battles.
Mediation is a private conversation guided by a neutral third party.
80% of BBB mediation cases result in a signed agreement.
Arbitration involves a trained legal professional who reviews the issue and makes a binding decision.
Court cases run anywhere from $3,000 to $20,000 depending on how complicated things get. BBB Mediation and Arbitration services are free for Accredited Businesses.
Protect your employees and your business with Pinnacol's workers' compensation insurance
Lower your workers’ comp costs and create a safer workplace. BBB’s Safety Group Program, offered with Pinnacol Assurance, supports Colorado businesses with claims management and safety training.