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Stephan Lake Lodge

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:08/05/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Stephan Lake Lodge posted hunts on the Book Your **** website for both Baited and Hunting on Salmon Creeks for Grizzly/Brown Bears with 100% shot opportunity. I think a simple investigation will reveal that is a lie. Hunters leave since they don't see animals and some put in their full ten days and leave without a shot opportunity or at least given the opportunity to shoot which was my personal case. The Outfitter response to my question from the Book Your **** website said the **** was an easy **** with 100% success. Note that in the email correspondence he doesn't say 100% shot opportunity he says 100% success and that is also the title of the advertisement on the Book Your **** website (see uploaded support document).Unethical Guiding Practices -On the first day of my **** over a valley at the base of some mountains in the ********* Mountain Range, two hunters doing a show for a hunting network and their guide hiked through the side of the valley we were hunting (stopped briefly to visit with us) and as we were setting out to stock the only Grizzly Bear on that side of Grizzly Creak that we saw in seven days they were putting up their tent in the middle of what was described to me as being the middle of the kill zone by my guide. Later in the **** on day eight I was taken to a site that we left since the guide said he couldn't see a scenario where he could let me shoot a Bear if we did see one (another wasted day). On day nine we had a Bear broadside at less than 100 yards which he didn't let me shoot since he said he couldn't judge the Bear (Professional, Registered ******* Hunting guide couldn't determine if a Bear was at least two years old).

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