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Business Profile

Real Estate

Creative Real Estate LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been renting an apartment from ************************* for the past year and a half paying monthly rent of *******, I recently received a text message on Wednesday from another apartment manager ************************* stating that I need to be moved out before the end of the month of August and will be given 7 days to vacate the property, for harassment that has not been done, over a complaint that I had made for the up stairs neighbors above me for being and making loud noises throughout the night and a lot of traffic in and around the apartment complex. The last apartment that I lived in from the same landlord has had black mold, bed bugs, the apartment was filled with holes from water damage that was draining from the ceilings and no maintenance done about it, it was cold and not livable. I had signed a pervious lease with ****** and per the lease I should have at least 30 days to vacate the property, if there is anything you guys can do to help I would sure appreciate it.Thanks,*****

    Business Response

    Date: 09/05/2023

    I am sad that ***** would file this complaint instead of coming directly to me like and voicing her concerns, I have given her every break possible, including moving her from an apartment that experienced a lot of issues after she moved in at no fault of her own.  We literally, physically helped her move from one of our buildings to another at no charge.

    We have always tried to help her with her issues and she seem to have an inability to get along with the neighbors in the building, the last tenant above her was evicted due to ***** continuous complaints about that tenant.  Once the last tenant was gone, she immediately started in on these new tenants.  

    Kayla is no longer, so not sure what she wants now??? 

     

    Darryl 

     

Creative Real Estate LLC is NOT a BBB Accredited Business.

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