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Business Profile

Upholsterer

Interior Upholstery

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Delivery Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a cabin fabric wall tent Feb 7th and sent a check for $625 dollars and it was cashed Feb 13th. I have emailed the business and get no answers and called multiple times trying to get my tent and I keep getting I have to order fabric or i'm doing other projects. I spent a lot of money on this and over 5 months is well than enough time to complete this order. I would like to receive my tent or get my money back. I feel like I got scammed for $625.

    Business Response

    Date: 08/05/2024

    "We are working on it. We are making it. it's on the bench." -- Transcribed by a BBB staff

    Customer Answer

    Date: 08/06/2024

     
    Complaint: 21976951

    I am rejecting this response because:

    I ordered this in February, I could have had a tent within a week from Kodiak canvas.  Its now a month out from hunting season and I still have no tent.  Its on the table was told to me in March.  Its now August.  Ill still have to get poles and an angle kit and I cant do that without my tent.  
    Sincerely,

    ***********************************

Interior Upholstery is NOT a BBB Accredited Business.

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