Reviews

This profile includes reviews for Clayton Addison II's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Clayton Addison II

  18025 County Road 41 Addison, AL 35540-2793

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  Clayton Addison II

  160 Industry Lane Addison, AL 35540

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  Clayton Addison II

  17117 County Road 41 Attn: Hr/personnel Addison, AL 35540-2707

Review Details

• Review fromSteven H

  Date: 10/15/2024

  1 star
  So I bought a trailer from Clayton Homes some 4 years ago. They did a pretty good job of getting it delivered and set up. This review is for Clayton Homes main office. So about 2 months ago I realized my floor was falling in and there had been a leak for a long time from the ** furnace drip pan. When they did my ** they over tightened the pvc going into the drip pan and cracked the pan at the fitting. So for a long time the water went out the crack and drained under my flooring. I have all vinyl so the dampness never showed it. It effected the entire right side of my trailer. The hall, and both extra bedrooms. I had to pull up all my flooring and had to replace one of the rooms subfloor all the way to the floor joists. I had to buy a dehumidifier and for weeks had to dry out the rest of the floors. While replacing the subfloor I found where they shot 3 nails into my drain pipe coming out of my sink in the bathroom. It has not leaked yet because the nails are sticking in top of the drain pipe. If it ever backs up it will definitely leak. This happened while it was being built. If that wasnt enough, my hot water heater went out after only 4 years, which I hate, but that is not the issue. Those things set in a drain pan which is designed to catch the water and drain it outside before the pan fills up. Clayton did not tighten the nut on the drain pipe so all the water went under the pipe and flooded my bathroom and utility room. After fighting with Clayton homes over these 3 major problems they finally sent someone out to inspect. They told me that they would not take care of this because it was not their problem. I am out thousands of dollars and they could care less. The drip pan pipe is not currently leaking because it is one corroded, and 2 its on the side of the fitting so the water has to get to that point before it leaks. But when I pour water or product Dow it to maintain the sludge, it leaks out. I do not recommend that you buy anything from Clayton Homes

• Review fromGena C

  Date: 03/04/2024

  1 star
  This plant and manager of the plant takes no responsibility. They will stall until the 1 year warranty expires. Purchased a new home in Nov 2021. Multiple roof leaks. Manufacturer would not fix issues. It is now March 2024 and the roof is still having leaks and I have mold growing. Check the label under the sink before purchase!!!

• Review fromChris S

  Date: 12/14/2023

  1 star
  Complete letdown. I bought a double wide manufacturers home in august and I have had nothing but issues. I have two rooms whose ac and heat dont work, leaking shower, poorly installed floor, door frame misaligned, sliding door broken, bathtub leaking, not caulked or sealed tub, master bathroom window starting to separate from wall, siding coming off, among some others. Stay away if possible.

• Review fromElizabeth M

  Date: 10/09/2023

  1 star
  Triple wide southern energy. Now I have triple major problems Complete trash, poorly constructed, the company needs to be held responsible for FALSE advertising mine is not built to code and what was advertised when I purchased it.  

• Review fromdestiny d

  Date: 03/07/2023

  1 star
  We are home owners of a 2019 Double wide, purchased from Timberline in *********, **. They honestly do not even deserve one whole star due to the amount of issues we have been dealing with. The home was brand new at time of purchase in 2019. We have recently discovered a hidden issue under the sheet rock and under flooring. There has been a constant seepage of water due to structure not being built to code, confirmed by more than one contractor. There was no installation of flashing and you can see the sun shining through the plywood underneath the sheet rock. Sheet rock has to be replaced, floors have to be replaced. My kids have been sick constantly and mold was discovered once the flooring was pulled up. This was caused by the fault of the builders. It has been about 4 months now and this has still not been resolved as insurance refuses to pay for damages, ********** blames the builders and we are unable to come into contact with anyone at southern homes who will return call to resolve this issue. This is crazy and I do NOT recommend purchasing a home from a company that will not built the home to code.

• Review fromGina C

  Date: 09/07/2022

  1 star

  Gina C

  Date: 09/07/2022

  Do not throw your money away on a piece of c*** SE home it was thrown together and we have had to put so much time and money into fixing things that were never right in the 1st place Vents in the bathroom meant to pull out steam we're installed upside down causing the roof to leak and mold my husband has done so much work to put this piece of c*** back together do not waste your money

  Clayton Addison II

  Date: 09/09/2022

  Please provide the complete serial number of the house so that we can direct the complaint to the appropriate home building facility.