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Business Profile

Dry Cleaners

Jaguar Cleaners and Formal Wear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dry Cleaners.

Reviews

This profile includes reviews for Jaguar Cleaners and Formal Wear's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jaguar Cleaners and Formal Wear has 6 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromR. L

      Date: 02/08/2024

      1 star
      No stars can be highlighted, because this business has very substandard customer service, including the owner. 2/8/24 they had a child approximately (8) years old assisting customers and receiving clothing items and delivering garments. I went to pick up my clothes and the little boy wasnt tall enough to carry the garment bags they dragged across the ground and got dirty. The cashier got a snarly so what attitude when I made her aware. Because of her poor customer service, I asked for a manager. The owner comes to the door aggressively , bucking his eyes, and yells at me with the same disgusting attitude. Its not a big deal , the principal was I paid for the cleaning of my garments then to have them get dirty because the business is negligent while Im picking up my clothes. You have a child, in his school uniform doing adult duties. I also assume the young boy is his son. I commended the little boy for his efforts! When its his time to get a job hopefully these horrible traits and characteristics of poor customer service and relations are NOT instilled in him. The kid was more respectful than the adults during this incident. This was highly inappropriate behavior on behalf of the owner and front desk clerk. The owner needs to invest in training of customer service and race relations for himself and employees.They have an underage child doing task, take accountability & rectify any mistakes made in a peaceful and respectful manner. Jaguar Cleaners ******************************************************************* *****
    • Review fromAnita D

      Date: 03/22/2023

      1 star
      I took my ********************* bag there to be cleaned, They did not get my bag back to me on the following day as promised on the receipt. Additionally, they destroyed my bag its has stains that it did not have prior to dropping it off. It even has a bad scent. I believe they took it upon themselves to destroy my bag, because of how disgruntled I was with how they promised a certain pick up date on the receipt and called before I came to the shop to no avail because their rude employee put me on an extended hold and caused me two trips to their store.

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