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Business Profile

Internet Providers

WhiteSky Communications, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for WhiteSky Communications, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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WhiteSky Communications, LLC has 2 locations, listed below.

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    Customer Review Ratings

    1.07/5 stars

    Average of 76 Customer Reviews

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    Review Details

    • Review fromMarc D

      Date: 04/08/2025

      1 star
      I was in the middle of playing video games in my student apartment when there was a wifi outage. This has happened numerous times and white sky has never done anything to improve it. Go f*** yourself for making me derank
    • Review fromDisgruntled C

      Date: 02/07/2025

      1 star
      Runarounds, gaslighting, non-response to email. Also seeing they dont resolve consumer complaints on the thread below. Call backs that never happen, contradictory feedback from customer service ***** incongruent abilities for customer service ***** poor installation practices, on and on! It seems miraculous that they are being utilized especially with such a low score. No resolution for simple requests. Something has got to change. Spending a fortune to live somewhere that uses a company that does not have the infrastructure to support its customer base. Very sad!
    • Review fromJayden A

      Date: 01/24/2025

      1 star
      It's going to take over 7 days to order a part to fix my Internet at my apartment. I'm going to school for ********************** and there is no way that a comptenet ISP cannot be out to fix an issue with an apartment complexes modem/router/cabling. I need stable internet access that was promised by the apartment complex to do homework and go to online classes. You should already have ordered all the parts you need in anticipation of these types of issues and if you don't you are seriously not running your business properly. ******** customer service.
    • Review fromJohn C

      Date: 01/20/2025

      1 star
      This internet is the worst I've ever had. Constant outages and tech support is useless.
    • Review fromAshley D

      Date: 01/06/2025

      1 star
      ZERO STARS. I would not even call this an internet provider because I have seriously never had such terrible service. The ONLY reason this bs company is still in business is because of their scammy contracts that apartments get sucked into. Meaning they are the ONLY provider and are forced to be paid for by residents added in to their rent each month. We lose internet AT LEAST twice a month. Brand new apartments and absolutely I excuse. I read the complaints and the ** replies from this JOKE of a company. So my question is this, when is the class action lawsuit? Im actively waiting and ready to participate.
    • Review fromJordyn V

      Date: 12/02/2024

      1 star
      No WiFi at my building for 7 days with no ETA or resolution in sight. With a world of remote workers, this is unacceptable.
    • Review fromRyan L

      Date: 11/24/2024

      1 star
      White Sky has horrible internet access. The customer service seems not to even care. It is pointless to call customer service.
    • Review fromkourtney w

      Date: 11/22/2024

      1 star
      horrible communication. do anything possible to inconvenience the clients. 0/10. moving simply because of this
    • Review fromIan D

      Date: 11/20/2024

      1 star
      Somehow an ISP is incapable of providing functioning internet. I had a weekend where from Thursday to Tuesday the internet was down and nobody at whitesky would pick up the phone. Even when it "works" the packet loss issues are horrendous so you get maybe a fraction of the speed you are promised
    • Review fromAsh L

      Date: 11/17/2024

      1 star
      This is the worst of the worst of the worst internet service ever!!! It should be illegal for them to even provide to a community with such horrible internet service maybe start somewhere small! We have people that work for the government from home etc etc. this s*** is HORRIBLE !!! The tech will come out here and its literally going to work for 2 weeks and THATS it. I only Work from home no office etc and Im considering to break my lease! I cant keep risking my job for the bs internet Im so so soooo frustrated.

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