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Business Profile

Tree Services

Quality Lawn, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jay W

    Date: 07/07/2023

    If I could leave no stars for this review, I would've. This business does not deserve one star.
    I will NEVER recommend this business because of the following:
    On 2/16/23 the owner of the business came to our property and performed a lawn treatment service, the result was poor, too expensive, and resulted in no change to our lawn, in fact, it was worse, so we canceled service. We tried numerous times to talk to the owner but were unable to reach him and left messages. Finally, on 7/7/23 the owner and I were able to talk about the bill and how I felt about the service. But immediately before I could finish my sentence he cut me off and yelled at me and said I took too much of his time talking to him before and after performing the service back in February. At no time did I interrupt him during the service. I told him "You have no right to treat me this way, I'm a customer, is this how you treat your customers?" He then told me that he repeatedly sent me invoices, which may be true from his perspective, but we only received two invoices and we were not going to pay until I had spoken to him to let him know of the poor result of his service. At the end of the conversation, I could tell from his tone that he was not going to work with us to resolve the situation. He then threatened me by saying he was going to send the account to collections, to which I said "Fine, you'll be hearing from our attorney". And that's where it stands right now. I will not pay for a service that rendered no result and the owner was belligerent by insulting me.

Quality Lawn, Inc. is NOT a BBB Accredited Business.

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