Reviews

This profile includes reviews for Central One Service LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Central One Service LLC has 2 locations, listed below.

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  Central One Service LLC

  4100 E Kiehl Ave Ste D North Little Rock, AR 72120-3504

  
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  Central One Service LLC

  10515 W Markham St Ste F4 Little Rock, AR 72205-2291

  

Review Details

• Review fromTerri R

  Date: 03/03/2023

  1 star
  Dishwasher stopped working on 12/24/22 when the water was shut off due to a frozen pipe that burst (flooded half the house). Dishwasher was running when it all happened. Called to have them come out to verify what was wrong because it would make a sound but wouldn't work (dishwasher is under 2 years old). Chad Howard was the servicer and said the wash pump was out. I asked Chad if it was possible it went out due to no water going to the dishwasher. He agreed it was possible. I asked him if he would please add that to our workpaper so we could submit it to our insurance company and he said he would. However, he never sent it. Two weeks later I called again and asked Chad if he would send the updated work paper and he assured me (again) that he would. Nothing. Called back a few weeks later to be told that the wash pump went out due to wear and tear and that he would update the papers to show that. What? I don't understand why the sudden change? That was rude and uncalled for. If that was the case he should have told me that in the first place (which we both know is NOT the case). Ended up calling 2 other local plumbers that told me that yes....it could be caused by no water. They wasted 6 weeks of our time to try and get this resolved with our insurance company. We will NEVER use Central One Service again.

• Review fromRodney C

  Date: 03/02/2023

  5 stars
  They showed up immediately and gave us the service that we could not believe they are not here for the money. They truly do care and are professional. The most resealable priced air conditioning hvac company we have ever used in Little Rock. Thank for being there for us.

• Review fromTrevor W

  Date: 03/01/2023

  3 stars
  Chad came out to check over our washing machine that was non-responsive. He fixed it quickly and professionally, however it really didn’t require that much work (30 min) and no parts and I was still charged $242.00. So…? Probably won’t use them again just because of how expensive they are, but they do a good job.

• Review fromCherrie W

  Date: 02/27/2023

  5 stars
  They did a great job the technician was super nice

• Review fromSandra S.

  Date: 02/20/2023

  5 stars
  Great company to call for an home appliance repair. Our technician was prompt and got it done. Will call on them anytime I need repairs done. Thank you.

• Review fromBrian E

  Date: 02/16/2023

  5 stars
  Great job, came very quickly, gracious technician, and skilled work. Will absolutely use again

• Review fromJim W

  Date: 02/03/2023

  5 stars
  The Tech, Chris, identified, diagnosed, and corrected the issue very quickly.
  Fast friendly service. Highly recommend. Dryer is all good now.
  .

• Review fromJayme S

  Date: 01/31/2023

  5 stars
  They were great. Figured out the problem in no time & fixed it just as quick.

• Review fromKatherine H

  Date: 01/30/2023

  5 stars
  I’m very pleased with the washing machine repair done by Chris from Central One Service this month. He was knowledgeable, efficient, friendly, & thorough. I received an appointment on the same day I called, & my machine was back in working order by lunchtime, with a brand new pump made by the machine’s manufacturer. Chris said he keeps his truck stocked with parts, & there was no ordering delay! I highly recommend.

• Review fromKarin I

  Date: 01/27/2023

  2 stars
  The service person was very nice but he wasn’t very helpful. He identified the issue as a faulty electronic controller. He then told me the part was discontinued and I needed to buy a whole new dishwasher. I found the part online immediately after he left. He did confirm for me that it was indeed the actual part needed via phone and said it would be an additional $60 to install it once I got it. The part arrived today. I installed it myself. It was a modular piece that snapped in place in less than 15 minutes. The only reason it took that long was because I had difficulty unplugging the wires on the old module. I think that the technician could have tried a bit harder but I guess it worked to my advantage. I didn’t have to pay an outrageous up charge on part that was already expensive. Plus I saved $60 and time by installing it myself.