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Business Profile

Medical Spa

Unmarked Beauty and Wellness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Spa.

Complaints

This profile includes complaints for Unmarked Beauty and Wellness's headquarters and its corporate-owned locations. To view all corporate locations, see

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Unmarked Beauty and Wellness has 2 locations, listed below.

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    • Unmarked Beauty and Wellness

      265 N Federal St Ste 107 Chandler, AZ 85226-1035

    • Unmarked Beauty and Wellness

      3317 S Higley Rd Ste 114-213 Gilbert, AZ 85297-5448

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/19/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      August 4th. Approx cost $500. Lip filler. I went to ******* for lip filler and told her my biggest concern was for it to look super natural. The next day I could tell the filler was done differently than with previous doctors I have seen for this service over the last several years. I messaged her and she assured me the swelling will subside. After 1.5 weeks went by and a few people noticing I did something to my lips which should not happen because when lip filler is done naturally it just enhances your beauty. I ended up looking like I have work done, and I also have a new wrinkle because she put so much on top, and liquid seeped out the sides when I drink anything. I messaged to say I want a refund. I went in for a follow up so ******* can see what my lips look like and she basically blamed it all on me. She said I am the one that wanted Juvederm which she doesnt like (she failed to mention that at my consultation) and oddly enough, she doesnt even understand what fake means. I explained that it means you can tell when someone has had work done. She proceeded to tell me in a very rude tone that giving me a refund is not an option because SHE thinks I look good and she used a vial of filler. She then offered to do some treatment that takes the filler out but after her bad work and horrible attitude, I declined. I am not sure how she has so many good reviews with such a horrible and rude response to a customer that is unhappy with her work but needless to say I would never go back there and never recommend her. But sadly, she doesnt care what customers think when they arent happy with the work she has done so as long as SHE thinks they look good, it doesnt matter about anyone else.

    Unmarked Beauty and Wellness is NOT a BBB Accredited Business.

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