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Business Profile

TV and Radio Dealers

Spencer's TV & Appliance
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Spencer's TV & Appliance's headquarters and its corporate-owned locations. To view all corporate locations, see

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Spencer's TV & Appliance has 16 locations, listed below.

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    Customer Review Ratings

    4.86

    Average of 1,210 Customer Reviews

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    Review Details

    • Julie S

      Date: 01/09/2023

      Spencers delivery and Install was perfect in every way ! On time and the installers were very professional. Everything went smoothly from the purchase to Delivery . Removal was smooth and installation of new Ovens and Cooktop went great . Installers were very careful and polite . On time and cleaned area before leaving . Thanks so much for the all you did ! ***** and *****

    • Melvin F

      Date: 01/07/2023

      Salesperson was someone different tha I started with, the reason was I bought a machine and over night changed my mind. When I went in to tell the salesperson I had changed my mind, he was off , so the other salesperson helped me and have *** the credit. Very pleased with both men. The installers were very knowledgeable and courteous. Got the job done neatly and efficiently, took the old machine away and left my house like it was when they came.

    • Alice V

      Date: 01/07/2023

      Washing machine was installed with the water lines backwards. Installer didnt level the machine so it shakes and walks across the room during the spin cycle.

    • John M

      Date: 01/06/2023

      ***** and his coworker were absolutely excellent. Both were professional, efficient, and careful, and setting up the washer and dryer. ***** also explained the functions of both appliances.I have used Spencers in the past and will do so in the future when we replace our kitchen appliances.

    • Jessica Y

      Date: 01/05/2023

      Walked in ans found what we needed in less than 10 mins. Nice and helpful employee. Install was on time and quick!

    • Maria V.

      Date: 01/05/2023

      I need to talk with a supervisor please due to customer service.

    • Michael C

      Date: 01/05/2023

      I ordered a stacked gas washer dryer from Spencer's TV & Appliance on ***** on 12/2/22 for my condo which is on the third floor. The first of FIVE deliveries was made on 12/7/22 and I was informed by the delivery person that our water valves were frozen and that we needed a plumber to fix. We found a plumber on Craiglist and he said values were not frozen but replaced them anyway. The second delivery occurred on 12/10/12 and this time the delivery person said they could not install because the gas line was stuck and required a plumber to unhook which was never mentioned on the first delivery. The plumber came out again and easily unhooked the gas line. Spencer's TV & Appliance delivered a faulty unit on 12/14/12 but claimed that it was the gas line issue after it was already been replaced. They delivered a dented unit on 12/20/12 on the fourth attempt. The unit we originally ordered back on 12/2/22 were sold out so ********* can now only deliver a more expensive model, which we had to pay because other stores cannot make the delivery right away and we had been without a washer for over 18 days. I just want to report the negligent of the store so other consumers do not have to deal with what we are going thru

    • Faith G

      Date: 01/04/2023

      I am a new customer to ********************** after being referred by several people. I will return again. Installation time was prompt and at my convenience. **** was friendly and did a great job including explaining and cleaning up. Great all around experience.

    • Suanne S

      Date: 01/04/2023

      Exceptional service both in the store and the delivery. Spencers has never disappointed **. Thanks

    • Nylene F

      Date: 01/04/2023

      *** is an excellent sales man. He kept in contact with us as when items would arrive. Delivery guys were great also, on time and explained how appliances worked. Very happy with our purchases from Spencers.

    Spencer's TV & Appliance is BBB Accredited.

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