Security System Monitors
County Wide Smart HomesInformation and Alerts
Alert Details
This business has 2 alerts.
Licensing
BBB confirmed that County Wide Smart Homes had not obtained a necessary license from Arizona Registrar of Contractors (ROC).
BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.azroc.gov - (602) 542-1525
Alert
BBB has requested background information from the business, but the business declined to provide it. As a result the BBB may not have current information about the business.
This business has a history of violating BBB name and logo policy and has falsely stated BBB accreditation and referenced the BBB name in an unauthorized manner, despite BBB’s efforts to get the business to cease using the BBB trademark. This use of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureaus, Inc.
On May 2, 2017, BBB requested Countywide Smart Homes to substantiate, modify or discontinue claims made on the business websites at www.countywidesmarthomes.com, indicating affiliations with: local utility companies, Veterans Affairs (VA), Alarm.com, AAA, the National Rifle Association (NRA) and AARP.
According to BBB Code of Advertising 1.1, 1.2, 1.3 & 1.4:
• The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
• Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
• An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
• Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
BBB contacted Countywide Smart Homes regarding advertising concerns. The business did not respond.
Important Information
Additional Info
BBB has received information this business: may not be affiliated with state utility companies; may not have Arizona Peddler and Solicitor licenses (by county) for door-to-door sales; and may not have a license to install with the Arizona Registrar of Contractors. BBB contacted Countywide Smart Homes regarding current business practice concerns. The business did not respond.
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