Auto Rentals and Leasing
Phoenix Car RentalAbout
This business has 1 alert
Important information
- Additional Info:
BBB has received information that rental car agreements/quotes are raised and not honored upon vehicle pick up or drop off from Phoenix Car Rental which may result in unauthorized credit/debit card charges. BBB contacted Phoenix Car rental regarding current business practices and requested the business to provide documentation of their deposit and refund policies. The business did not respond.
In addition, the Arizona Attorney General filed a Consumer Fraud lawsuit against the business on March 4, 2014. Click here for details.
According to the Federal Trade Commission (FTC) consumers should ask about fees prior to renting a vehicle:
•Taxes
•Early or Late Return Fees
•Airport Surcharges
•Fuel Charges
•Mileage Fees
•Roadside Assistance Fees
•Out-of-State Charges
•Drop-Off Fees
•Equipment-Rental Fees
•Additional-Driver Fees
•Underage-Driver FeesFor more information, you may wish to contact the Federal Trade Commission (FTC) at www.ftc.gov or on 877-382-4357.
About This Business
Years in Business: 37
Business Details
- BBB File Opened:
- 9/1/1989
- Business Started:
- 4/1/1988
- Business Started Locally:
- 4/1/1988
- Date of New Ownership:
- 10/7/2013
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- PCR Leasing
- A-AAAble Rental, LTD
- D S Rentco, Inc.
- Phoenix Car Rental, LLC
- Saban Rent-A-Car, LLC
- Business Management:
- Mr. James Spadafore, Owner
- Mr. Otis Greenwood, Owner
Additional Contact Information
- Principal Contacts
- Mr. James Spadafore, Owner
- Customer Contacts
- Mr. James Spadafore, Owner
- Additional Phone Numbers
- Other Phone: (602) 273-7353
- Additional Email Addresses
- Complaint: Email this Business
- Inquiry: Email this Business
- Customer Service: Email this Business
- Additional Websites
- vanrentalphoenix.com/
Additional Information
- Business Categories
- Auto Rentals and Leasing
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.